Public Storage - Ellisville - 16230 Truman Road

Excellent customer service

Great location, secure, reasonably good hours to access the property.

Recommended: Yes

It's very good place and price it's very affordable.

It's very good place for storge stuff. And price it's very good and very nice facility. And their attitude are very nice.

Recommended: Yes

Nice and clean

Very well taken care of units.

Recommended: Yes

Good.

Fine but pricey .................

Recommended: Yes

No complaints! Easy reservation, easy in and out!

Highly recommend to anyone. Key code access was a breeze. We only have a small unit for summer rental.

Recommended: Yes

Very nice facility, and very convenient lovation

Everything was a great experience, very friendly... The only thing was that when on the phone when I was reserving the space, I asked what my total price was going to be. I wasn't told about the key charge... Which was around $20 extra... Other than very satisfied

Recommended: Yes

Reasonable price, easy online setup, quick to get me started

The price was great and setup online was really easy. They delivered the lock to my unit very quickly so that I could get moved in the same afternoon.

Recommended: Yes

Excellent Price and Service

Easy to Reserve a Unit and also Great Customer Service

Recommended: Yes

Great

Facility is clean and service is good

Recommended: Yes

Great experience

Customers was exceptionally! I was also surprised how clean the unit was.

Recommended: Yes

Nice Clean Space

Everything was nice and clean and the staff was helpful when I had some questions.

Recommended: Yes

The experience overall was good, and we would recommend to a friend.

For the most part the experience was a good one. My only frustration was the there was only one of the elevators running, which made the move up to the 3rd floor challenging. I had visited the facility a week before and the same elevator was not running. Over the weekend with a number of move in and out, have both elevators available is a must.

Recommended: Yes

Great

Awesome Service Clean an secure Place looks like a well maintained

Recommended: Yes

Easiest rental I've ever done.

I applied and was able to get into the storage on the day I selected. It was too easy.

Recommended: Yes

Quick easy, very friendly staff.

Clean units, staff very friendly and helpful. Packing materials in the office if you need anything. Carts to help bring your items in to your storage space. They have climate controlled units to choose from.

Recommended: Yes

Was surprised by the insurance and the price of it.

It was all as expected, except the required insurance and the cost of it.

Recommended: Yes

Clean and good price

The unit was very clean, and Kenny helped me secure a second one when I packed the first and ran out of room. He also told me about the app. Thanks!

Recommended: Yes

Love the no contact, easy sign up online.

Very nice facility. Easy access and very clean.

Recommended: Yes

Fantastic!!!

Absolutely blown away with service, cleanliness, set up and security.

Recommended: Yes

Timesaver

Clean and convenient location. Great access

Recommended: Yes

I had a great experience at the...

I had a great experience at the Ellisville storage unit. They made it very easy to get a unit for rent

Recommended: Yes

My experience with u-haul was...quick and easy.

My experience with u-haul was excellent. The process for renting a truck was easy, simple and short; with outstanding customer service!

Recommended: Yes

The rental process went smoothly

The rental process went smoothly. Facility and location are excellent. Just wish we didn't have to make a second visit to confirm our homeowners insurance negated the need for insurance from Public Storage.

Recommended: Yes

Great employees

Great employees. Good service

Recommended: Yes

The staff was very helpful and...

The staff was very helpful and pleasant. The location was bright and clean. They took all the time we needed to answer our questions and find us the right space/unit for our needs.

Recommended: Yes

great service thanks to MARY ANN

great service thanks to MARY ANN

Recommended: Yes

PS - Ellisville highly recommended

friendly, quick to reply, clean, well-lit, safe, affordable!

Recommended: Yes

I think this company is friendly and...

I think this company is friendly and very knowledgable. Dani helped me with everything, and it was much less stressful because of her help.

Recommended: Yes

Fairly clean

Fairly clean, MaryAnn is awesome to work with. Units easy to access.

Recommended: Yes

Very clean facility

Very clean facility. Security is important and we believe we made a great choice. The employees were super helpful explaining everything to us.

Recommended: Yes

Very easy and painless experience.

Very easy and painless experience.

Recommended: Yes

Customer service was excellent! Mary Ann was such a great help and very knowledgeable! Highly recommend!

Recommended: Yes

Mary Ann was such a sweetheart and huge help in my time of need. She went out of her way to call around her competitors to find me the best price for the unit I was needing. After everything was said and done I decided to stay with Public Storage because for one I appreciated everything Mary Ann did to help make a decision during such a stressful time, and two they were cheaper, and three my unit was clean abbr so was the office and grounds. IF I ever need a storage unit in the near future I would definitely come back to public storage and I'd definitely recommend the storage!!!!!

Recommended: Yes

A great place to have a storage unit! The lady at the front is really nice and always willing to help

Recommended: Yes

Great service

Great service, clean facility and good security.

Recommended: Yes

MaryAnn in the office was very helpful, friendly, and professional. The facility was clean, well maintained, and has good security.

Recommended: Yes

MARY ANN was a huge help in choosing a new smaller unit close to my existing old unit for my downsizing move. She also recommended veteran movers who did an excellent job for me. I've been using this facility for about 7 years and Mary Ann is THE nicest, most pleasant, personable & helpful employee you have had there in all this time. Thank you MARY ANN for making my move easier!!! I look forward to continue working with you during my visits to your facility.

Recommended: Yes

Very Clean

It is a very clean and trustworthy place. I was a little concerned, however, when I stopped by yesterday and the gate was left opened. I saw a sign that the elevators weren't working, either, so perhaps they were having an issue with electricity. I wish they had a police presence to guard the place while the gates were opened for that amount of time.

Recommended: Yes

Pretty Much What I Expected

Not much to be surprised about renting a storage locker. The office person was efficient and helpful. The process was short and sweet. I would have preferred that the website had informed me of the additional charges and payment arrangements, rather than being surprised by them when I arrived.

Recommended: Yes

Simple process - convenient, safe storage

Easy to reserve and move in. Clean, well-lighted space.

Recommended: Yes

I recommend this place to storage your needs

Good services, nice staff.

Recommended: Yes

Awesome service and awesome facility

Process of selecting a unit and getting the lease setup was very easy. The facility is very clean and well maintained. Would recommend this location to anyone looking for climate controlled storage.

Recommended: Yes