Samantha Patterson
Aug 25, 2025
Locked Bathrooms
Not sure if you need a key for the bathrooms, but all 4 of the bathrooms were locked.
Recommended: Yes
Omari Rochon
Sep 25, 2022
Great move-in experience
Overall great move-in experience. Quick, and easy!
Recommended: Yes
Cindy
Mar 19, 2022
Neadea was very helpful
Neadea was really outstanding knew what he is doing she makes you feel welcome I would definitely recommend neadea
Recommended: Yes
D. Lee
Feb 04, 2022
Excellent Customer Service
Neadia has provided us excellent customer service today. Without seeing the facility, Neadia was so helpful in answering all of our questions about the online reservation for a 10x10 unit. I was so impressed with her knowledge of the facility and how she manages the day-to-day operations as the Property Manager. This is why I give her 5 STARS! Amazing assistance today.
Recommended: Yes
Derek
Feb 08, 2021
Exactly what a storage facility should be.
This place is clean, easy to navigate, and felt very safe. Online check-in was super easy, and appreciated it during these COVID times. Would recommend.
Recommended: Yes
Mike Cumberland
Jun 23, 2020
My review
JP (manager) was super friendly, explained everything to me and all around renting storage with you guys has been great.
Recommended: Yes
TomP
Mar 16, 2019
Letisha was a great help in selecting...
Letisha was a great help in selecting the right storage area AND in finding us the best rate and internal location for our needs..
Recommended: Yes
Penelope
Nov 28, 2018
The facility is easy to use and the...
The facility is easy to use and the representatives are very helpful and professional
Recommended: Yes
Thomas H.
Nov 06, 2018
Friendly and extremely helpful staff
The managers on site did everything they could to make this a very smooth process in the middle of a hectic move. I had to rent extra storage, then switch it to a bigger unite - everything no problem. - Super friendly as well. - Very price competitive. - clean place
Recommended: Yes
Tyler Carter
Oct 04, 2017
I ended up running late for 2 of my ...
I ended up running late for 2 of my scheduled appointment times in one day and Mohammed was very understanding and helpful. I walked in 1 minute before closing time and he still took the time to walk me through everything and explain everything to a T. I really appreciated that because I feel like if I tried to do that w/ anyone else they would've rushed through and missed some key information that I should know.
Recommended: Yes
Tara Labbafi
Sep 09, 2017
Muhammad was very efficient and fast and accommodating... I was served and put at ease and peace... thank you!
Recommended: Yes
Madison Ocansey
Jul 01, 2017
I had the best customer service here!! Muhammad was more than helpful!
Recommended: Yes
Alba Fuentes
Jul 01, 2017
Muhammad gave us immediate and excellent customer service. He made us feel very comfortable and assured us that our valuable furniture would be safe and secured. Will recommend to anyone looking for a storage unit !
Recommended: Yes
Deidre Dessommes
Jun 02, 2017
Muhammad is the property manager at the Public Storage. He is has been a huge help to me and provides outstanding professional service! I highly recommend the Public Storage on Gallows Road!
Recommended: Yes
Michael Prucker
May 24, 2017
Staff extremely helpful
Staff extremely helpful and quick to respond. Also willing to provide options for solving my storage needs. I couldn't be more pleased and recommend them highly.
Recommended: Yes
Ann Carroll
Apr 03, 2017
Muhammad is the BEST! Very friendly, knowledgeable, accommodating. He has made my move easy. And the facilities, including the office are sparkling clean! Thank you, Muhammad.
Recommended: Yes
Mandy Bean
Jun 21, 2016
Smooth and easy
Great place to store, easy friendly people to help you.
Recommended: Yes
Andre Hernandez
Aug 15, 2014
Great value for money
I was treated with respect .....while everything was explained and even toured two facilities.... To find the right sized storage unit.
Recommended: Yes
M Duesterhaus
Aug 13, 2014
Clean, safe, organized, and easily accessible facility
I have had to store items over the years due to various deployments and this is the best of the facilities I have used. Fine, professional staff running a good operation.
Recommended: Yes
Linda Deutscher
Aug 12, 2014
Fast and efficient!
I recently needed to reserve an additional storage unit while having renovations done to my home. The process was a very fast process and the staff was very polite.
Recommended: Yes
Sharon Southard
Jun 03, 2014
I have experienced superb service each time I have rented a unit from Public Storage.
Over the past few years I have had to rent three separate units from Public Storage. Each encounter has been efficient, friendly, and courteous. Once when I was in my unit, and needed to use office supplies I did not have with me, the manager lent me borrow what I needed to complete my job. That is great customer service!
Recommended: Yes
Trevor
Feb 26, 2014
Clean nice facilities, complex pricing for something simple
So many little fees and insurance made the reservation experience unpleasant. With that said, the facility is nice, accessible, and clean. I'm in and out of the unit every other week or so and have no problem. Also, I haven't seen an sketchy characters around like you find in some storage areas.
Recommended: Yes
SafeStorageRentals
