Storage Star Roy - 4800

Great customer service

Bianca R. helped me figure out everything i needed very easily. she was very helpful, kind, and especially easy to communicate with. ??

Recommended: Yes

Excellent servìce!

The person at the counter was so friendly and helpful. A great experience with customer service.

Recommended: Yes

Everything is great.

Customer service was great from the point of making the reservation online to when I moved in. The facility is great. The supplied cart was a life saver for the climate controlled facility. I am satisfied the price is a value for whatﾃ｢竄ｬ邃｢s offered and would recommend them.

Recommended: Yes

Awesome people and place to work with.

Bianca has been great to work with. Sheﾃ｢竄ｬ邃｢s has great communication skills and is very, very helpful in getting taken care of. I had an issue with when I first inquired about the facility with someone at their call center and I was ready to pay more elsewhere. But after speaking with Bianca, and explaining to her, what had happened, she took care of me and showed that she actually cared for the type of service I had received from the other person. I would definitely recommend working with Bianca. She has a great personality, great attitude and just outstanding customer service. Tara is another person I would recommend to speak to Bianca went above and beyond to make sure that I wouldnﾃ｢竄ｬ邃｢t have any type of issues going forward, and I am very grateful for the help that you gave me thumbs up for Bianca.

Recommended: Yes

Great people to work with.

Terra and Bianca were great to work with. They care about a persons situation and did all they could to help me. Itﾃ｢竄ｬ邃｢s really hard to find people with their type of customer service. I found a place with a better price but because of how professional and friendly environment theyshowed me I chose to rent with their facility. I recommend their facility to anyone thatﾃ｢竄ｬ邃｢s looking for storage rental.

Recommended: Yes

Enjoyed my stay so far

Great customer service. Have enjoyed the service and unit so far. Would recommend to friend

Recommended: Yes

Bianca was great

Bianca was very friendly and helpful and made sure we got into our unit easily.

Recommended: Yes

Amazing

This was a very awesome experience. The office lady was amazing. She walked me over to see the unit to make sure it would work for me. She is very helpful and answered all my questions. I strongly recommend storage star roy for anyone wanting a wonderful experience with a great price.

Recommended: Yes

Quick and easy

I needed a unit last minute and it was so fast and easy to get it. I plan on coming here any time I need a unit in the future.

Recommended: Yes

SpareFoot

If you need a storage unit,I would highly recommend SpareFoot! I like the fact that they had multiple sizes of units/ climate units! Iﾃ｢竄ｬ邃｢d say that the price is fair, and if youﾃ｢竄ｬ邃｢re having a hard time picking your storage,SpareFoot got you covered!

Recommended: Yes

I'm surprised!

This process was much faster than I had anticipated, Bianca was extremely helpful and knowledgeable she explained things very well. This storage definitely has my business and I will be passing on this business to friends and family.

Recommended: Yes

Great experience!

Bianca was so sweet and helpful in answering all of our questions and helping us get a unit!

Recommended: Yes

Great Storage Facility

The staff was super helpful, really easy move in process, I was able to move in my things right after paperwork was signed. Really good price for the space I was provided and super easy to just drive up to and either retrieve or put away my things!

Recommended: Yes

Fast easy and convenient

Staff was extremely polite and helpful.

Recommended: Yes

Review

The manager was super sweet and helped me with getting a unit very smoothly and was very informative about the whole process and I was able to get a good price for my unit.

Recommended: Yes

Great customer service, easy directions and instructions

Great customer service, easy directions and instructions. I'm happy with the whole experience.

Recommended: Yes

Very nice and friendly

10/10 would recommend they were very nice and fast!

Recommended: Yes

Great customer service and support

Great service and great staff very friendly and helpful

Recommended: Yes

Good price

Good price and location. Friendly staff

Recommended: Yes

Solid experience

Solid experience, quick and easy move in

Recommended: Yes

One to Ten the manager was a 11.

The manager bent over backward to get me the unit I wanted. She even cleaned out storage so I could move in the same day.

Recommended: Yes

Kind and Patient Staff

The gentleman that helped me get a unit was extremely kind, helpful, and patient. He made the process much easier on me than I anticipated. I was extremely stressed and a bit upset about needing to rent a unit, but he made me feel comfortable and un-rushed and he even gave me a discount for my first three months. The process couldnﾃ｢竄ｬ邃｢t have gone smoother.

Recommended: Yes

Manager was wonderful! Very kind and helpful!

No emergency contact system to get to a manager if office is closed. This needs to be changed. Also more info and details need to be provided online for where storage unit is located and that you will not be able to get in to the unit until office open and manager unlocks the unit!

Recommended: Yes

An awesome storage unit!

This storage unit and staff met and exceeded my expectations!

Recommended: Yes

A Five Star storage area

All of the employees were very courteous, professional, knowledgeable, and very caring! The storage unit is very clean, well lighted, and convenient to the freeway.

Recommended: Yes

Best price for size and a great location for me

No complaints so far, great unit, clean, good price. Easy to access and fast, in and out.

Recommended: Yes

GREAT storage units, very clean & well kept

I really like Storage Star, I now have 2 storage units at their location and I trust that my belongings will be safe. The employee's are very knowledgeable and friendly and the company makes it easy to pay your monthly payment with several payment options. I highly recommend Storage Star-Roy to anyone needing a storage unit, they are the best.

Recommended: Yes

Not a very good experience with this company!!!!

Not happy at all with this place the person at the front desk made my experience with this company not good at all to many hidden fees and paying for lock to lock up my stuff!!!!

Recommended: No

Wonderful Place

The office staff was very helpful, I was given my choice of units in the size I was looking for, Mike even went over to the building to show them to me so I could make up my mind if I wanted a unit on the first or second floor. This storage unit has an elevator if your unit is on the second floor, I HIGHLY recommend Storage Star in Roy.

Recommended: Yes

Great place to rent from

Clean and professional. Very helpful staff

Recommended: Yes

Fantastic place

I check alot of storage units and this place beat all other places. It's clean and the guys that work up front are awesome highly recommend

Recommended: Yes

Clean and convenient

Our storage unit was clean, but even better was the customer service which was above and beyond. Thanks so much.

Recommended: Yes

Great service. Tyson, the manager was incredible!

Very impressed with the service level. Tyson made reserving a unit easy. Moved things around to get me a unit that was easier to access. Explained everything thoroughly. Facility is clean and well taken care of. Was overall a great experience.

Recommended: Yes

Owner

Very clean and had plenty of hand carts to move thing into the unit.

Recommended: Yes

Why wait??

Tremendous first impression. Everything I needed and more. Tyson was very helpful and I felt right at home.

Recommended: Yes

Fantastic, quick and easy experience

Getting into a unit was hands down the easiest thing Iﾃ｢竄ｬ邃｢ve done in months. It was fast, the process was seamless and the customer service was fantastic.

Recommended: Yes

Great place for a great rate

Staff is super friendly and the location is convenient.

Recommended: Yes