Storage King USA - 156 - Dallas, TX. - LBJ Freeway

THIS COMPANY AND PROPERTY SUCK !!

Warning: Avoid This Property at All Costs Avoid This Property at All Costs — A Complete Disaster I cannot stress this enough: do not rent from this company. My experience has been an absolute nightmare from day one. The level of incompetence and disregard for tenants is staggering. Communication is virtually nonexistent. Reaching anyone is like pulling teeth. You're constantly promised a callback from a manager—those promises are empty. The call center is useless, offering nothing but hollow apologies and scripted reassurances that never lead to action. They lied about the rent. I was explicitly told my rate would be locked in for a year. Without warning, they increased it. No explanation, no accountability—just a blatant bait-and-switch. Security is a joke. My unit was broken into within the first week. There was no lock installed when I moved in. I had to spend $80 out of pocket to secure it myself. After reporting the break-in, I waited seven days for a response. The property manager’s reaction? Indifference. No apology, no compensation, no ownership—just a shrug and a “not my problem” attitude. This company takes your money and leaves you stranded. No on-site staff. No support. No solutions. You're completely on your own. They push flimsy red slide locks that can be popped off with a screwdriver—a security risk they refuse to address. This isn’t just poor management—it’s borderline fraudulent. The company operates like a scam, profiting off deception and neglect. Their lack of accountability, nonexistent customer service, and disregard for tenant safety make this one of the worst rental experiences I’ve ever endured. Do yourself a favor: stay far away. There are better, safer, and more honest places to live. This company will take your money, ignore your concerns, and leave you to deal with the consequences.

Recommended: No

I was LOCKED INSIDE all night.

you should review your locking procedures/ policies for safe access (both in and out). Keeping people out of the property at night is not same as locking th em in .

Recommended: Yes

Great Location and Price.

The facility is clean, well-maintained, and secure, which gave me peace of mind storing my belongings there. Plus, the pricing is reasonable for the quality of service they provide. Highly recommend for anyone looking for reliable storage solutions!

Recommended: Yes

Dismal Security, Deceptive Practices, and Unresponsive Management

I strongly urge you to reconsider renting from Storage King, specifically their Dallas, TX location. Be sure to thoroughly read through all available reviews and feedback before making any decisions involving this facility. - Misleading pricing: Storage King attracts new tenants with competitive low rental rates, only to impose substantial rental increase notices shortly after. - Rampant theft and security issues: The facility is plagued by frequent burglaries due to the lack of an onsite manager. There is only a maintenance employee present three days a week. The district manager admitted in July 2024 that three to four units are broken into daily. - Unsupportive management: Management fails to contact tenants affected by break-ins, claiming that tenants must check their units regularly and resecure them when necessary. - Aggressive practices: Storage King quickly locks out tenants, puts units under lien, and provides no recourse in the event of a break-in. - Unsecured premises: The gate is often "broken" or left open, compromising security and inviting theft. Units are separated by thin metal flashing, which can be easily unscrewed, allowing easy access to neighboring units. - Questionable insurance association: The insurance company associated with Storage King - False advertising: Storage King falsely advertises 24-hour access, requiring express permission from upper management. Like many others, I've faced multiple system issues and attempted to address them with management, only to receive dismissive responses and no helpful solutions. Despite providing recorded phone calls and receipts as proof, the manager refused to take responsibility. Please take these warnings seriously and spare yourself the stress and potential loss associated with renting from Storage King. Choose a storage facility that prioritizes security and values customer satisfaction instead. Don't let deceptive practices and poor management compromise the safety of your belongings

Recommended: No

Do not lease from Storage King in Dallas, Tx!

These five star reviews are 100% not credible. Two were written in August 2023 right before four managers were fired at year end for mismanagement. One of them was guilty of attempted insurance fraud and I strongly advise against renting from Storage King's Dallas, TX location. Please take the time to read through all available reviews and feedback on any other site besides this. Look them up on Better Business Bureau. They have an F! You will regret being misled by the low rates. $100 rent becomes nearly twice that when your concession period ends. Visit Facebook group, StorageKingWatchdog, exposes their corrupt mismanagement and misconduct. Key points to consider: - Deceptive pricing: Low initial rates are followed by significant rental increases. - Security issues: With no onsite manager, break-ins are rampant. The district manager admitted in July 2024 that three to four units are broken into daily. - Unsupportive management: They don't contact tenants about break-ins and offer no recourse. - Aggressive practices: Storage King quickly locks out tenants and puts units under lien. Then gives no recourse when your unit is burglarized - False advertising: 24-hour access requires upper management permission. - Their system uses automated messaging and frequently causes errors that will leave you without access and charged fees in error. Error corrections are treated as credits and refused regularly. I have been in my units for a year. I was burglarized a week after moving in and itﾃ｢竄ｬ邃｢s been a horrible experience. Despite my attempts to address these issues, management remains dismissive. If you donﾃ｢竄ｬ邃｢t want your stuff stolen, choose a different storage. If you do choose to store here, make sure to get full coverage k. Your insurance because itﾃ｢竄ｬ邃｢s likely youﾃ｢竄ｬ邃｢ll need it when your unit is burglarized. Visit Facebook group StorageKingWatchdog for more info.

Recommended: No

Lights don't work out side my unit

Lights don't work out side my unit the camera have been sprayed painted green. And are useless

Recommended: Yes

Great service

Great service and the storage was clean

Recommended: Yes

Great prices

Unit was dirty but it is an outside unit so it is understandable. Price is amazing!

Recommended: Yes

Roomy spaces

Good storage and roomy. I will tell my friends about King Storage units.

Recommended: Yes

Easy sign up

Good prices 24 hour access good location area fast sign up

Recommended: Yes