Otis Jones
Feb 19, 2025
Excellent place
This place is clean customer service excellent polite and friendly very helpful in you getting situated I have already recommend others about this place hopefully soon they will be a member as well once again thank you for your service to me.
Recommended: Yes
Otis Jones
Sep 30, 2024
The facility is clean and sufficient
Enjoy your day and may your business continue to grow
Recommended: Yes
Lisa Johnson
May 22, 2024
This storage place is great
This place is great
Staff is friendly
They are fast and efficient
Really easy and quick process
Recommended: Yes
Legacy
Jul 11, 2023
Family oriented good pricing
Very clean facility and nice family
Recommended: Yes
Amber Daniel
Nov 19, 2022
Customer Service on Point
The whole thing from booking, signing the contract and moving in was seamless. The staff was very friendly and professional.
Recommended: Yes
Ronald Hall
Feb 10, 2022
So far it has been great
customer service was fantastic, rates are fair, and the units are clean.
Recommended: Yes
Stephanie Boutwell
Aug 30, 2021
Great customer service
Macho self storage has wonderful customer service. Macho is very clean and we'll kept. I will recommend Macho to all my friends.
Recommended: Yes
Pablo trejo
Aug 14, 2021
Excelente
Clean place lady on front desk real nice
Recommended: Yes
Lacey mcnally
Jul 21, 2021
Online
Best customer service I've had in a long time
Recommended: Yes
Elbert Richardson
May 07, 2021
They are Totally Awesome!!!
They were helpful and Very Friendly. Made us feel like our business mattered to them. Even cleaned ourstorage room out while we were filling out the form. Paperwork was not combersome at all. I love it!!!
Recommended: Yes
Tommy Burton
Apr 14, 2021
Excellent over all
Very friendly and professional
Recommended: Yes
Sandra Edwards
Jan 17, 2021
Great
Customer service was great and also the location
Recommended: Yes
Lucas
Apr 20, 2020
Good location
Excellent price, location worked well for us. Staff was helpful.
Recommended: Yes
H.E
Apr 16, 2020
Professional, curtious, clean, friendly staff
I will be a customer for life, best place and prices so affordable, thank you so much for your help!
Recommended: Yes
Shqipe
Mar 15, 2020
Great experience
Great customer service and love the goodie bags
Recommended: Yes
Sylvia
Mar 08, 2020
Perfect, I made the right choice. Thank you
Friendly staff, nice facility. Thank you
Recommended: Yes
Joshua
Jan 21, 2020
Superb service!
Couldn't be happier with my decision to go with Macho self storage! Great prices, good people, and clean units!
Recommended: Yes
Emily
Jan 20, 2020
Very friendly and courteous Managers!
I would definitely recommend this storage facility to my friends and family! The most affordable in town. Very clean and the managers are very respectful and courteous!!
Recommended: Yes
SUSAN
Dec 13, 2017
AWESOME PLACE
VERY CLEAN AND VERY FRIENDLY PEOPLE
Recommended: Yes
Andre
Mar 01, 2017
Clean! Convenient! Great customer service!
Macho Self Storage goes beyond expectations!!
Recommended: Yes
Justin
Oct 31, 2016
Good storage place
Storing a vehicle in an outdoor space. They look to have plenty of sizes available including some 24 hour units.
Recommended: Yes
Stefone
Sep 11, 2016
Very nice, comfortable, clean, and professional.
Made me feel welcome, and my property safe.
Recommended: Yes
Gayla
Aug 28, 2016
very helpful
a very nice couple runs this establishment.
Recommended: Yes
Joshula
Aug 06, 2016
Great people......
I really like how helpful they are.... I love my storage. Area is clean. Gated. Quiet.
Recommended: Yes
keith
Apr 03, 2016
mgmt was not only friendly ,but also very helpful .
Recommended: Yes
Demetris
Mar 14, 2016
made my move in easy
Staff very helpful and has a pleasant telephone etiquette
Recommended: Yes
Joshua
Feb 28, 2016
Great place
When I showed up they greeted me with a great attitude the place was clean and we'll secured and they where really friendly
Recommended: Yes
linda
Feb 25, 2016
Recommended: Yes
Malcolm
Jan 22, 2016
Great service
Great service. 1st month deal was great.
Recommended: Yes
Amanda
Jan 15, 2016
Reasonably priced storage
The storage units are reasonably priced and the people there are extremely helpful and friendly. They were even great with my 8 month old.
Recommended: Yes
Alice
Jan 06, 2016
great
real nice people and very helpful
Recommended: Yes
Tonya
Nov 09, 2015
Recommended: Yes
Shanda
Oct 31, 2015
Great place to store your belongings!
No issues at all! Perfect customer service, price, and everything in between!
Recommended: Yes
MELISSA
Oct 27, 2015
Managers and staff were very helpful and watch closely over the facility.
The pricing and value is the best in the area. The added benefits are the managers and staff. They are very helpful and efficient. They seem to enjoy their job and care about and for the facility, which makes this a great place to store valuable items from my home. Thanks!
Recommended: Yes
Leo
Sep 30, 2015
Recommended: Yes
Shaylynn langston
Sep 20, 2015
good pricing
a lifesaver!!!!!!!¡!¡!!¡!!!¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Recommended: Yes
Rod
Sep 04, 2015
Property clean and easy to get around. Staff is very professional and personal. Great value!!
Recommended: Yes
Sung Hoon
Aug 25, 2015
It is perfect place where you can trust.
Staffs are very kind and this is a very clean place I can trust ever. It couldn't be better.
Recommended: Yes
Sung Hoon
Aug 22, 2015
Best of the best!!!
When I call to make a reservation with an international call, they were very kind so I could move in very quickly and comfortably.
Recommended: Yes
Naomi Lovings
Aug 18, 2015
The best customer service and the best storage facility I have ever experienced!!! So happy I chose this facility.
The owners are people who truly have a passion for helping people and pets. Customers are not priced out of an affordable storage unit and I love how they accept pet food donations because of their love for animals, and will in-turn deduct the cost of the pet food from that month's storage fee. Excellent storage facility and Wonderful staff.
Recommended: Yes
Lyndon
Aug 08, 2015
excellent people. great experience.
Recommended: Yes
卡牡
Jul 30, 2015
Very good people and very friendly. I like it very much.
Recommended: Yes
James
Jul 28, 2015
They are friendly and helpful
I would recommend them to anybody that needs a place to put there material. The people are nice and friendly we where moving in and they gave us water and where concern about are health and staying hydrated.
Recommended: Yes
Michael
Jul 24, 2015
Perfect
Fits my needs and budget at the moment of crunch time will need to get bigger one soon.
Recommended: Yes
慈汹祥
Jul 04, 2015
Great experience
The price per month is great for a climate controlled unit, and the service was exceptional. Very personable people working in the office and they offer as much help as they can give.
Recommended: Yes
Kati
Jul 01, 2015
Mark and Kelly were wonderful. They answered all my questions and helped me with anything I needed. I'm extremely happy with my choice to rent a storage unit there.
Recommended: Yes
DOUG
Jul 01, 2015
Nice people. Good price.
Manager helped me back in my boat.
Recommended: Yes
Susan Davis
Jun 28, 2015
With contracted movers waiting and a reservation, others were served ahead of me. Cost me a 30-minute unloading charge.
Recommended: Yes
Dontrell
Jun 25, 2015
Great!!
The customer service here was great!! I loved it!!
Recommended: Yes
Haley
Jun 24, 2015
Managers were extremely friendly. Great rates and great amenities (truck, dolly, cart).
Recommended: Yes
卡牡
Jun 16, 2015
Great setup experience
We went by and signed up for our storage unit. Managers were very friendly and helpful. So far, so good!
Recommended: Yes
Sarah
Jun 08, 2015
Mark and Kelly were so friendly. Felt confident about decision and money spent. Great place.
Recommended: Yes
Eileen
Jun 08, 2015
Absolutely delightful.
Recommended: Yes
Chris
May 16, 2015
Fantastic service. Best in Texas.
Recommended: Yes
Ryan
May 13, 2015
Recommended: Yes
joanna
May 13, 2015
No hidden fees! amazing customer service!!
Recommended: Yes
Bradley
May 13, 2015
Good but no free truck
Nice unit, big and clean. Miss understood and thought you could use truck free to move out but only could be used free to move in. Price is fair to use just thought it could be used from website to move out.
Recommended: Yes
Jason
May 12, 2015
Hectic, yet pleasant experience
Didn't realize it was moving day for TCU, so there were quite a few people moving in at the same time. Kelly was very professional and positive throughout the entire move in process.
Recommended: Yes
Brendan
May 09, 2015
Top notch. Proud and happy that I stored my stuff over the summer at Macho.
Recommended: Yes
Latasha
May 08, 2015
It has been a very long time since I have used a storage facility and the experience was not as unpleasant as I thought it would be.
Recommended: Yes
Emily
May 05, 2015
Wonderful! Recommended to all my friends!
Recommended: Yes
Kristyn
May 02, 2015
Fantastic service!
The couple that owns this store is extremely nice and knows how to get down to business. I will use this storage place in the future if I ever need to again!
Recommended: Yes
Ramonica
May 01, 2015
Mark and Kelly was very nice and wonderful people. They helped me with my move in and move out. My experience was excellent and I thank them.
Recommended: Yes
Lisa
Apr 23, 2015
Very nice managers. Very safe property.
Recommended: Yes
汁
Apr 14, 2015
It was very good
Recommended: Yes
Ninfa
Apr 05, 2015
This faculty had the price that fit in my budget your employees were very nice
Recommended: Yes
楔慮
Feb 03, 2015
Just great
Recommended: Yes
Rhonda
Jan 24, 2015
This was the best experience I have ever had with storage. They are so polite and sweet.
Recommended: Yes
Jeronica
Dec 02, 2014
It was great. Customer service was awesome.
Recommended: Yes
Houseman
Nov 03, 2014
Kelly was wonderful. She helped me all the way thru the process and made sure I was taken care of. ____________ also made sure my unit was clean.
Recommended: Yes
Sandra
Oct 08, 2014
Kelly is an angel in disguise security self storage did not open on time delaying my move I was refunded money, they were AWESOME!
Recommended: Yes
Stacy
Oct 05, 2014
Recommended: Yes
Joshua
Sep 20, 2014
Great people and customer service.
Recommended: Yes
Karen
Sep 16, 2014
Very friendly and helpful!
Recommended: Yes
Orvil Berrios
Sep 01, 2014
Great value, excellent security, wonderful customer service.
First time dealing with storage. Macho was easy to deal with, great value and their staff was very carrying and easy to work with.
Recommended: Yes
Amber
Aug 26, 2014
Recommended: Yes
Clarence
Aug 09, 2014
Great customer service. I was helped quickly. All of my questions were answered throuroughly. The office and area are clean.
Recommended: Yes
Marva
Aug 04, 2014
My overall experience was very pleasant.
Recommended: Yes
Ronald
Jun 29, 2014
Very great, very affordable, and great service.
Recommended: Yes
Estebaan
May 08, 2014
Great!
Recommended: Yes
Kelly
May 07, 2014
Love the security and cleanliness of the facility - great service for the price! Far from TCU but I'd rather store my stuff here!
Recommended: Yes
Teddy
May 02, 2014
Wonderful! Helpful! Friendly!
Recommended: Yes
Korey
Nov 18, 2013
Professional, Great Very reliable & friendly helpful
Recommended: Yes
Brenda Cobbs
Jul 30, 2013
Feel good about leaving your things!
i found the Norris's to be exceptionally helpful and friendly, even when I forgot my passcode! They gave security tip to not write my codes on the business card. The area is well-lit and gates secure. I feel comfortable as a woman being there at night and love the hours the unit is accessible--I can come before work or late at night. The price was the best I found and was a snap to reserve the unit on-line!
Recommended: Yes
pj
Mar 17, 2013
Great service, quick check in
Recommended: Yes
Manager Pack and Stack Ft Worth
Feb 23, 2012
In response to Jame Lawler
First customer never showed on original reserve date. And when he did show up we told him the truck was in use and may be back on Monday. he shows up early Monday morning but truck was not available. He wanted the truck before renting a space and we do not provide free truck rental before renting a space. There was no promise of a reserved space or truck for Mr Lawler since he never showed on his scheduled reservation.
Recommended: Yes
Jamees Lawler
Feb 23, 2012
Failed to reserver "Free Truck"
Reserved spac and truck in advance
When arived they had no truck and we had to go to another facilty.
Recommended: No
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