Creshae J.
Jul 04, 2026
Amazing space!
Great location. Exactly what I needed. Very clean. Definitely will tell others.
Recommended: Yes
Cali
Jan 02, 2026
Changed lock
Changed my lock for no reason. Cannot have access to my possessions.
Recommended: No
Stephen Cloutier
Jan 15, 2025
Does your facility have roller carts available to use on property?
Easy online process, but had to find someone on property for questions
Recommended: Yes
D Gort
Jul 29, 2024
I was very pleased with everything
I was very pleased with everything
Recommended: Yes
J moore
May 12, 2024
Easy process
No complaints at all good properties
Recommended: Yes
J Moore
May 09, 2024
Review
Great service and cleanliness
Recommended: Yes
W. C.
Jan 11, 2024
Excellent
Move in was easy and hassle free. So far no problems or complaints for this location. We did try to do business at the Public Storage on Story Rd and Walnut Hill in Irving TX, but they were not friendly and kept changing prices and not giving us what we needed. Glad we changed facilities to the location on Longhorn drive.
Recommended: Yes
Darrin Fults
Sep 04, 2023
New Renters BEWARE!!!!!! Bait and Switch
My rent just went up 35%! The same unit size for new renters is $65 less than what I am paying now! They will reel you in, you get all your belongings loaded in and secured and BAM the rent WILL increase. When you call the 800 number to get help, you get nowhere, they will tell you this was something upfront that was discussed when you initially rented the space. By the way that's not true. Heads up- ask them about it BEFORE you move all of your belongings in! Word to the wise. Next, they will forward you to the location manager and then all you get is a text and email that says your rent is due and it will list the new pricing. Oh, we were also among several here at this facility that was broken into locks cut, and have heard no updates about the end result.
Recommended: No
George Cearo
Oct 28, 2022
Has a leak in storage which ruined some of my items
Storage has a bad leak and has filled my items with water or water damage, would like to file an insurance claim
Recommended: No
Will Smith
Sep 08, 2022
Very helpful team
The service and helpfulness was great. I'm brand new to the city. This team took their time to explain everything to me.
Recommended: Yes
Pavan
Mar 31, 2022
Overall good
Employees need to punctual and little polite.
Recommended: Yes
Catherine Goodrich
Aug 04, 2020
Great staff and facility
Staff was friendly and got through the paperwork quickly. Facility was very clean and looked new (it's 2 years old). Price was reasonable. Liked the carts that are available for use in the facility. Very happy with everything.
Recommended: Yes
Merecedes Ballard
Jul 13, 2020
Efficient and Pleasant Experience
Joann, the store manager, was excellent and super helpful and efficient during our move in process. She was knowledgeable about the products offered by Public Storage and maintained a pleasant demeanor despite the temperature or influx of people.
Recommended: Yes
Gary Marks
Jul 07, 2020
Great service
Friendly and professional service Clean and well priced units
Recommended: Yes
Lily Madrigal
May 26, 2020
Great facility
Great facility! Kind staff and quick service !!
Recommended: Yes
Jason
Apr 13, 2020
Great storage facility & customer...
Great storage facility & customer service. Great location & clean. Registration process simple with pre-online processing. Confirm beforehand and if you have any questions. Misit was great to work with and completed the process and answered all my questions. Great place & prices!!
Recommended: Yes
Michael C
Apr 01, 2020
JoAnn was a great help
JoAnn was a great help! Easy process and got the storage unit we needed at a good price.
Recommended: Yes
Neil House
Mar 31, 2020
Neil in Irving
Chris was excellent to work with, knew what he was talking about and very friendly.
Recommended: Yes
Lila Thorn
Feb 04, 2020
The staff was most helpful and...
The staff was most helpful and delightful to work with.
Recommended: Yes
Tammy Aston
Sep 19, 2019
Joann was excellent!!!!
Joann was excellent!!!!
Recommended: Yes
Patricia Snyder
Jul 19, 2019
awesome
The manager has such a great personality and was very professional. This is the best property I've went to l. Very pleased with my space.
Recommended: Yes
Alan Lucien
Jun 04, 2019
The staff is very helpful and friendly
The staff is very helpful and friendly. Just couple of comments. 1) I was assigned my gate code and when I brought my first truck of stuff to the storage facility, my code did not work. I would recommend the staff check the code to verify it works before they give it to a customer. 2) once my code was activated, I brought a load to the storage facility and the doors would automatically open at 7:30 AM. Please install controls so the customers do not have the ability to switch the doors to open 24/7. The staff needs to be the party switching the doors to auto and not the customers.
Recommended: Yes