Khalid Alabbasi
Mar 09, 2026
easy to move in
easy to move in, I found lock and keys inside resdy to use.
Recommended: Yes
Maceo
Mar 11, 2025
Only downside is the access hours
Everything is great but the access hours, 9pm shut down is crazy. I didn't notice it till after moving in and trying to get to my storage after 10pm. You usually get extended access on your move in date at other locations.
Recommended: Yes
Richard Stephenson
Sep 10, 2024
Great customer service
The service was great and Alice was very helpful ðŸ‘
Recommended: Yes
Richard Stephenson
Sep 08, 2024
Great customer service
Great customer service from Alice
Recommended: Yes
Cheryl Knight
May 28, 2019
When I reserved a room the rep told me...
When I reserved a room the rep told me to bring my own lock. When I got there I had to buy one of their locks. Lady in office told me he was in California and didn't know how she ran her facility.
Recommended: Yes
Lageta Scott
Apr 03, 2019
The young lady and young man were very...
The young lady and young man were very pleasant. They answered all my questions and had the best attitudes with a smile. Very pleased with my experience
Recommended: Yes
Betty Tunley
Feb 11, 2019
Yes,I would recommend my family and...
Yes,I would recommend my family and friends.
Recommended: Yes
Kenneth Mitchell
Oct 02, 2018
Excellent experience !
Excellent experience !
Recommended: Yes
Jason Butterfield
Sep 27, 2018
Friendly and fast service
Friendly and fast service. Great location. The security seems top notch. Very satisfied so far.
Recommended: Yes
Michael Landrum
May 30, 2018
The lady in the office was helpful and...
The lady in the office was helpful and very friendly. Everything was quick and easy. I have no complaints here.
Recommended: Yes
Victoria
Apr 30, 2018
I am very glad to be with public...
I am very glad to be with public storage. I have already done a full survey
Recommended: Yes
Adam Nall
Jun 03, 2017
Shamika was super helpful and was able to get me squared away to take care of all of my needs.
Recommended: Yes
Hayden Tran
May 29, 2017
Maria and Shamika was very helpful in selecting the best unit for my needs. Pricing was great during the Summer Kick Off Sale Deal.
Recommended: Yes
ELMER SANCHEZ
May 26, 2017
Went in to get a storage unit, Maria Ramos was great. Got me in and out. Explained everything very well. Very friendly. Thanks Maria!!!
Recommended: Yes
Jason Sanchez
Apr 25, 2017
Shamika is great! I've been storing at this location for quite some time and never has there been a property manager as sweet and kind as her. She is awesome!
Recommended: Yes
Latonia King
Aug 12, 2014
The website sucks! But service is good.
Overall, Public Storage is an awesome storage facility. The grounds are well maintained, and well lit. Access is easy, and the hours are flexible for any schedule. The staff is very knowledgeable, friendly, and willing to help. My issue...the website has been down for 2 months for "site maintenance." This is totally unacceptable for someone who pays their bills online. What's the poin in having a website if it's down for that long? This issue needs to be addressed immediately. I even made my reservation online because using the internet is so convenient, and there's no "on hold" time. I knocked 2 stars off of my rating because of this. Please get it together! Other than that, I would recommend Public Storage to anyone who needs a storage facility.
Recommended: Yes
Anonymous
Mar 20, 2014
Great Place With Helpful, Courteous, & Proffessional Staff.
Storage Location: 10944 Millridge North Drive Houston, TX 77070-4823 The Staff is Great! The Price is Right As Well. I think that Public Storage has Fair Rates for there units, Not too high & Not too low... The only issue that I have had is the dolly carts that public storage provides, they get stolen all of the time. Finally the other day, my location started keeping the ONE dolly(one, because all of the others were stolen) in the office. I went in to use it & the staff member explained that I needed to give her my drivers license to hold, until I retuned it. I looked at her & said, "now that's how you do it!" I wanted to tell you because this should be standard policy at every location. One thing that I noticed that was very bad, was that some one had left a frame with a broken mirror in the hallway of one of the buildings. It has been there for about 2 weeks. I have kids, so I know how dangerous that could be.
Recommended: Yes
Anthony Monariti
Mar 20, 2014
The convenient locations and storage options are great.
Well located, convenient and reasonably priced storage options. A couple improvements would be to allow more room for maneuvering large trucks in some locations and allow 24 hour access to the storage units. Otherwise everything is great.
Recommended: Yes