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Public Storage - Austin - 1321 W 5th St

Shield
8
Safety Score 8 / 10
1321 W 5th St
Austin, TX 78703
21 reviews
E-RENTAL
Rent online, skip the counter and go straight to your space.
We are experiencing high demand and can’t guarantee availability tomorrow. Reserve today with free cancellations.
How It Works with Free Cancellation
1. Reserve a Unit
2. Visit the Facility
3. Decide to Move In
Available Units: Show All
5' x 5'
5' x 10'
5' x 15'
10' x 10'
10' x 15'
10' x 20'
3' x 4' Locker

Climate controlled, Swing door, Interior

Halloween Sale
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $41.00
per month
No CC Required
Reserve
5' x 5' Unit

Climate controlled, Swing door, Interior

Halloween Sale
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $29.00
per month
No CC Required
Reserve
5' x 5' Unit

Climate controlled, Swing door, Interior

Halloween Sale
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $31.00
per month
No CC Required
Reserve
5' x 5' Locker

Climate controlled, Swing door, Interior

Halloween Sale
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $82.00
per month
No CC Required
Reserve
5' x 5' Locker

Climate controlled, Swing door, Interior

Halloween Sale
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $83.00
per month
No CC Required
Reserve
5' x 8' Unit

Climate controlled, Swing door, Interior

Halloween Sale
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $32.00
per month
No CC Required
Reserve
8' x 10' Unit

Climate controlled, Swing door, Interior

2nd Month Free
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $88.00
per month
No CC Required
Reserve
10' x 15' Unit

Climate controlled, Roll up door, Interior

2nd Month Free
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $239.00
per month
$332.00
No CC Required
Reserve
10' x 15' Unit

Climate controlled, Roll up door, Floor 1, Interior

2nd Month Free
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $256.00
per month
$355.00
No CC Required
Reserve
8' x 21' Parking Space

Vehicles only, Drive up

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $68.00
per month
No CC Required
Reserve
10' x 20' Unit

Climate controlled, Roll up door, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $277.00
per month
$385.00
No CC Required
Reserve

About

Features

  • Elevator available
  • Fenced and lighted
  • Vehicle requires insurance
  • Electronic gate access
  • Vehicle requires title
  • Moving supplies for sale
  • Manager lives on-site
  • Email billing available
  • First of month
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, AMEX, Mastercard, Discover)
Feature Presence Points
Surveillance No 0
Gated/Fenced Yes 2
Personnel Yes 1
Crime Rate Low 5

The self-storage facility located at 1321 W 5th St in Austin, TX, offers a moderate level of security. While the facility is gated and staffed, the absence of surveillance cameras is a notable gap in security measures. The area has a low crime rate, which positively impacts the overall safety rating of the facility.

Final Safety Rating: 8 / 10

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Frequently Asked Questions

What is the average Star Rating or Review from previous customers at the Public Storage - Austin - 1321 W 5th St at 1321 W 5th St?
On a scale of 1-5 the Public Storage - Austin - 1321 W 5th St at 1321 W 5th St receives 5 out of 5 stars based on 21 reviews.
Does Public Storage - Austin - 1321 W 5th St at 1321 W 5th St offer climate Control Storage?
Yes there are 10 size options for climate control storage units at the Public Storage - Austin - 1321 W 5th St at 1321 W 5th St.
What is the cheapest storage unit option at the Public Storage - Austin - 1321 W 5th St at 1321 W 5th St?
The cheapest storage unit option is $29.00 per month. That is a month to month lease that you can discontinue at any time.
What are the hours the gate is open for access at this facility?
Gate is open Daily 6:00 AM - 9:00 PM
Is the Public Storage - Austin - 1321 W 5th St fenced and lighted?
Yes, the facility is fenced and gated.
Are there security cameras on site at Public Storage - Austin - 1321 W 5th St?
No, there are not security cameras on site.
Are there moving supplies for sale at Public Storage - Austin - 1321 W 5th St?
Yes, there are moving supplies available for sale at Public Storage - Austin - 1321 W 5th St
What type of payments are accepted at Public Storage - Austin - 1321 W 5th St?
Payments that are accepted are cash accepted, checks accepted, credit cards accepted (visa, amex, mastercard, discover).
Are handcarts available to assist with moving at Public Storage - Austin - 1321 W 5th St?
No, handcarts are not available.
Is there a military discount at Public Storage - Austin - 1321 W 5th St and if so how much?
No.
Is there an elevator at the Public Storage - Austin - 1321 W 5th St?
Yes, there is an elevator available.

Customer Reviews

5 out of 5 stars - based on 21 reviews
Doug Sep 25, 2025

Good pricing and good customer service

Good pricing and good customer service

Recommended: Yes

Tray Oct 22, 2024

Great

Seamless process, great staff and great location

Recommended: Yes

Tray Coppola Oct 20, 2024

Ease of access

Seamless process, helpful staff and very clean

Recommended: Yes

Zoe Schade Oct 23, 2022

It was an easy experience thank you

I found the process easy and the manager kind and available. Would recommend!

Recommended: Yes

Patricia May 18, 2020

Efficient!

Public storage was very helpful and efficient in getting me set up to move my stuff into my unit.

Recommended: Yes

Jennifer C Oct 17, 2019

Great

Great! Mary was awesome and so far so good :)

Recommended: Yes

Anthony Trinh Aug 26, 2019

Mary was GREAT

Mary was GREAT. GIVE HER A RAISE!!!!

Recommended: Yes

Ernesto Vidal May 14, 2019

Your service is very good

Your service is very good! We are so pleased with you guys. Thank you

Recommended: Yes

rafael deharo Mar 19, 2019

Mary was very thorough upon my checkin...

Mary was very thorough upon my checkin to Public Storage. She informed me of everything and showed me all the necessary aspects of the building to ease my move. I like the facilities and its location. Thanks again. Ray

Recommended: Yes

Richard Garcia Oct 29, 2018

Great service- easy to use and access

Great service- easy to use and access! The customer service from the front desk was amazing!

Recommended: Yes

Jeremy Rivera Jun 13, 2018

I had a great experience and would...

I had a great experience and would recommend this place to anyone needing a storage space.

Recommended: Yes

KATHERINE LIVERIS Jul 17, 2017

Competent Office staff.

Competent Office staff.

Recommended: Yes

Lauren M Jun 26, 2017

This was my first time renting a storage unit and I was a little intimidated, but their website makes it easy to get an idea of what size space you need. On top of that, when I went in in-person to pay and get my keys, etc., Mary helped me. She is the consummate professional, and made everything very clear, answering my questions and getting me set up. Managing my account online and being able to call with any questions made this move a much less stressful experience!

Recommended: Yes

Frenchie Jun 06, 2017

So far the service has been great

So far the service has been great. The location is excellent! Easy in / easy out.

Recommended: Yes

Deann Amboree Jun 05, 2017

Kareem helped me find exactly what I needed for storage space and both Kareem and Mary were sweet and courteous.

Recommended: Yes

Linda Guerrero Jun 03, 2017

I had the best experience with public storage I specially appreciate Kim and Mary and everything they did to ensure that I got the exact type of unit that was needed I recommend this location to everyone in Austin

Recommended: Yes

Dianne Hill May 31, 2017

Update May 31, 2017 - Mary and Kim were very helpful and supportive in my move-out process. Although I do not need my great 10 x 15 ft space at this time, I would not hesitate to return to this convenient location and work with these professional ladies again. Thank you for providing safe, clean, and easily accessed storage! Mary showed me an available climate controlled storage unit which met my needs very well. She guided me through the process as I am a first-time storage space renter. The location is convenient, clean, easy-to-acess, and I feel safe while entering and leaving my storage unit. Mary answered all my questions and was helpful and professional during the rental process.

Recommended: Yes

Tedd Li Mar 26, 2017

Thank you Mary and Kim!! It's been such a great experience renting here, and they make it easy and pleasant whenever I have questions or concerns. The place is spotless, and I would definitely recommend it to everyone! :)

Recommended: Yes

Manuel Rausch Feb 28, 2017

Mary was just great!

We were helped my Mary and she was just great!

Recommended: Yes

Matthew Rogovein Mar 02, 2016

Great Service

Great customer service. Tommy was very friendly and helpful.

Recommended: Yes

Jeanine Spinner Feb 16, 2015

Nice place to store

This location has a very helpful and friendly staff...it was easy for the moving semi to get access. It is well kept! I just wish the prices were lower like my old location for the same unit in Palatine, IL,

Recommended: Yes

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