Prime Storage - Chattanooga

Safety Score: 3/10 for Prime Storage - Chattanooga.
3
Safety Score 3 / 10
816 Mountain Creek Road
Chattanooga, TN 37405
18 reviews
E-RENTAL
Rent online, skip the counter and go straight to your space.
We are experiencing high demand and can’t guarantee availability tomorrow. Reserve today with free cancellations.
How It Works with Free Cancellation
1. Reserve a Unit
2. Visit the Facility
3. Decide to Move In
Available Units: Show All
5' x 5'
5' x 10'
5' x 15'
10' x 10'
10' x 15'
10' x 20'
20' Parking Space

Vehicles permitted

First Month FREE
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $49.00
per month
$105.00
No CC Required
Reserve
5' x 5' Unit

Premium unit, Floor 1, Interior

First Month FREE
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $14.00
per month
$38.00
No CC Required
Reserve
5' x 5' Unit

Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $15.00
per month
$50.00
No CC Required
Reserve
5' x 5' Unit

Climate controlled, Floor 1, Interior

First Month FREE
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $31.00
per month
$46.00
No CC Required
Reserve
5' x 5' Unit

Climate controlled, Interior, Stairs

First Month FREE
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $31.00
per month
$44.00
No CC Required
Reserve
5' x 5' Unit

Climate controlled, Premium unit, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $36.00
per month
$50.00
No CC Required
Reserve
5' x 5' Unit

Climate controlled, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $38.00
per month
$57.00
No CC Required
Reserve
5' x 7' Unit

Outdoor access

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $30.00
per month
$59.00
No CC Required
Reserve
5' x 7' Unit

Climate controlled, Interior, Stairs

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $36.00
per month
$66.00
No CC Required
Reserve
5' x 10' Unit

Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $25.00
per month
$60.00
No CC Required
Reserve
5' x 10' Unit

Premium unit, Floor 1, Interior

First Month FREE
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $27.00
per month
$66.00
No CC Required
Reserve
5' x 10' Unit

Climate controlled, Floor 1, Interior

First Month FREE
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $40.00
per month
$72.00
No CC Required
Reserve
5' x 10' Unit

Climate controlled, Premium unit, Floor 1, Interior

First Month FREE
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $44.00
per month
$76.00
No CC Required
Reserve
5' x 10' Unit

Climate controlled, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $50.00
per month
$81.00
No CC Required
Reserve
7' x 10' Unit

Outdoor access

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $42.00
per month
$132.00
No CC Required
Reserve
5' x 15' Unit

Outdoor access

First Month FREE
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $44.00
per month
$95.00
No CC Required
Reserve
8' x 10' Unit

Climate controlled, Premium unit, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $75.00
per month
$130.00
No CC Required
Reserve
8' x 10' Unit

Climate controlled, Floor 1, Interior, Ada accessible

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $83.00
per month
$138.00
No CC Required
Reserve
10' x 10' Unit

Floor 1, Interior

First Month FREE
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $59.00
per month
$132.00
No CC Required
Reserve
10' x 10' Unit

Premium unit, Outdoor access

First Month FREE
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $62.00
per month
$132.00
No CC Required
Reserve
10' x 10' Unit

Climate controlled, Floor 1, Interior

First Month FREE
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $74.00
per month
$136.00
No CC Required
Reserve
10' x 10' Unit

Climate controlled, Premium unit, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $84.00
per month
$147.00
No CC Required
Reserve
10' x 10' Unit

Climate controlled, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $96.00
per month
$159.00
No CC Required
Reserve
10' x 15' Unit

Outdoor access

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $175.00
per month
$213.00
No CC Required
Reserve
10' x 15' Unit

Climate controlled, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $212.00
per month
$260.00
No CC Required
Reserve
10' x 20' Unit

Climate controlled, Floor 1, Interior

First Month FREE
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $119.00
per month
$299.00
No CC Required
Reserve
10' x 20' Unit

Premium unit, Outdoor access

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $205.00
per month
$299.00
No CC Required
Reserve

About

Prime Storage offers clean, secure, and affordable self storage units in a variety of sizes to fit your needs, whether you're moving, decluttering, running a business, or storing seasonal items. Many of our locations also offer climate controlled units and vehicle storage for cars, boats, RVs, and motorcycles. Month-to-month leases, online account access, and friendly local teams make storing with Prime easy. When Life Demands Space, Prime Storage is here to help.

Features

  • 24-hour access (for additional $20.00 per month)
  • Vehicle requires insurance
  • Vehicle requires title
  • Moving supplies for sale
  • Email billing available
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Insurance required
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, Mastercard, AMEX, Discover)
Feature Presence Points
Surveillance No 0
Gated/Fenced No 0
Personnel No 0
Crime Rate Moderate 3

The Prime Storage facility in Chattanooga, TN, lacks several key security features, including surveillance, gating, and on-site personnel. The crime rate in the area is moderate, which provides some level of safety assurance, but the absence of additional security measures may be a concern for potential renters.

Final Safety Rating: 3 / 10

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Frequently Asked Questions

What is the average Star Rating or Review from previous customers at the Prime Storage - Chattanooga at 816 Mountain Creek Road?
On a scale of 1-5 the Prime Storage - Chattanooga at 816 Mountain Creek Road receives 4.5 out of 5 stars based on 18 reviews.
Does Prime Storage - Chattanooga at 816 Mountain Creek Road offer climate Control Storage?
Yes there are 15 size options for climate control storage units at the Prime Storage - Chattanooga at 816 Mountain Creek Road.
What is the cheapest storage unit option at the Prime Storage - Chattanooga at 816 Mountain Creek Road?
The cheapest storage unit option is $14.00 per month. That is a month to month lease that you can discontinue at any time.
What are the hours the gate is open for access at this facility?
Gate is open Daily 6:00 AM - 10:00 PM
Is the Prime Storage - Chattanooga fenced and lighted?
No, the facility is not fenced and gated.
Are there security cameras on site at Prime Storage - Chattanooga?
No, there are not security cameras on site.
Are there moving supplies for sale at Prime Storage - Chattanooga?
Yes, there are moving supplies available for sale at Prime Storage - Chattanooga
What type of payments are accepted at Prime Storage - Chattanooga?
Payments that are accepted are cash accepted, checks accepted, credit cards accepted (visa, mastercard, amex, discover).
Are handcarts available to assist with moving at Prime Storage - Chattanooga?
No, handcarts are not available.
Is there a military discount at Prime Storage - Chattanooga and if so how much?
No.
Is there an elevator at the Prime Storage - Chattanooga?
No, there isn't an elevator available.

Customer Reviews

4.5 out of 5 stars - based on 18 reviews
Nicholas Piasecki Aug 14, 2026

Very helpful

Jason was great. And very helpful even showing up just minutes before closing

Recommended: Yes

Robin Rittenstar Dec 04, 2025

Nice place good service

Far away from the door but oh well

Recommended: Yes

Daniel Jun 04, 2025

Good space - good price

Good space for our teardrop trailer at a good price -

Recommended: Yes

Shannon Callahan Jan 01, 2025

Good .

Nothing more to say. Thanks for having g a u it available.

Recommended: Yes

Angela Adams Aug 01, 2024

Great Customer Service

Jason was so nice, very professiinal and helpful. We highly recommend this facility because of him.

Recommended: Yes

Jessica Booker Apr 16, 2023

Awesomeness!

Everything from Registration to Move-In was Great! Thanks so much again:)

Recommended: Yes

Alivia Durham Mar 18, 2023

check in was quick and easy

convenient location and very friendly staff

Recommended: Yes

Julia Feb 01, 2023

Cheap, convenient, accommodating, and honest!

I would definitely recommend this storage space to anyone! We are renting a parking space for our van, and they seem very cheap in comparison to many other places in the area. It was super easy and convenient to sign up online, and the folks at the desk were incredibly helpful and kind. They even called to check in before we moved our van to the space to see if we had any questions or needed anything. I also love that they are very transparent and there are no long-term service contracts.

Recommended: Yes

Ryan Dec 08, 2022

Easy move-in, great price

We had an easy, excellent move-in experience, and Jason at the front desk walked us through every step of the process. Highly recommended.

Recommended: Yes

Angela Thompson Oct 02, 2022

The Best

This is one of the best storage facilities I've used. I recieved a very reasonable monthly price with 2 months of free storage. I was able to complete all paperwork online, except for a few minor details, which was a very quick and convenient process. The manager, Derek, was very friendly and professional. He explained all details and went over my agreement with ease and made sure I had complete understanding. I like the fact that I have gate access until 10pm because my schedule is hectic and it's not always convenient to make it before 5 or 6. The facility is very clean and I had no problems locating my unit. I'm very fond of the carts that are provided which makes moving stuff a lot easier. I'd definitely recommend this storage facility to anyone looking for a great price with friendly service and much convenience.

Recommended: Yes

Chappy Chaparro Sep 14, 2022

Amazing and so accommodating!

Amazing customer service. First of all, absolutely no bugs detected in this storage unit like I have experienced in the past. Furthermore, Jason was extremely helpful with a ton of information regarding pricing, operations, and scheduling, and went above and beyond his job to even provide me with his personal straps to secure one of my (pickup truck) loads when removing items from my storage (as my load was not close to being safe without a strap). Recognizing my hands were full, he would remotely open facility entry doors for me to allow my transitions to become easier and faster. Also, when I informed Jason of being pressed for time in removing my items before the next monthﾃ｢竄ｬ邃｢s payment deadline, he worked his magic to allow me an extra day to move my stuff and not get stuck with another monthﾃ｢竄ｬ邃｢s bill. Itﾃ｢竄ｬ邃｢s the little things like this that make a day go so much better, smoother, and happier. Thank you Jason for all you did for me and it was a pleasure doing business with you. The Chaparroﾃ｢竄ｬ邃｢s.

Recommended: Yes

Powers Warren Jul 18, 2022

Clean with easy access

The facility was very clean and the staff was very helpful

Recommended: Yes

Ronnie McFalls Jun 04, 2022

Great experience.

Absolutely best price and customer service couldnﾃ｢竄ｬ邃｢t be happier with my choice.

Recommended: Yes

Torquil Creevy Jan 18, 2022

Just rented a space

Great front desk service from Alex. Very clean storage premises. Great low cost!!

Recommended: Yes

Geri Jan 02, 2022

SAFE, CLEAN, AND EXCELLENT CUSTOMER SERVICE

I needed an affordable unit for our camping equipment and holiday decorations. I was able to secure the perfect space that same day!

Recommended: Yes

Heath Dec 29, 2021

Great experience

Best prices to be found near Chattanooga for 5x10 unit!

Recommended: Yes

Brittany Workman Oct 23, 2021

Raised Rent.

I am extremely upset 😡. I was not notified of the rent on my 10×10 unit being raised from $65 dollars a month to $139 a month. I will definitely be moving my things out before my rent is due again next month. I would most definitely not recommend this place to anyone.

Recommended: No

Dawn Lewis Sep 07, 2021

Excellent

It was super easy to reserve online, and the asst manager on site was outstanding! Very friendly, compassionate, and helpful.

Recommended: Yes

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