J Moore
Feb 01, 2023
Good overall
Easy to get setup. Was not thrilled with some of the surprise charges (including buying a lock, rather than bringing my own) and being required to add additional insurance when my homeowner's already covers this. Thankfully was able to get this resolved the next day.
Otherwise staff was friendly, like the ease of access and ability to get in quickly.
Recommended: Yes
Schnessa Hughey
Jan 05, 2021
Great service
Great service, advertisement doesn't match the price. You end up paying for this and for that. So please be more up front about what you will pay for. Other than that, everything else was great!
Recommended: Yes
Hannah Genoese
May 31, 2020
Excellent service! Very clean!!
Great experience with Denise at this facility. She had us in and out quickly and recommended before hand that we come earlier in the day to complete the paperwork because we had a later move out time from our dorm. The facility was very clean as well. The whole process was seem less!!
Recommended: Yes
Sophia
May 22, 2020
Fantastic service
I liked the carts and the customer service was amazing
Recommended: Yes
Jordan
Apr 30, 2020
Great friendly and secure facility
The coustomer rep Genitive representative was very friendly and very formative about the unit and about the facility
Recommended: Yes
karen
Apr 21, 2020
good location
The customer service person was a little strange
Recommended: Yes
Debbie Langley
Jan 25, 2020
Impressive
Professional - Knowledgeable - Friendly - hard to find those qualities anymore! I was very impressed with DENISE. The property was extremely clean and you could have eaten off the floor in the unit that I rented. I hope that Public Storage knows what a gem this lady is... might want to give her a raise before some one comes along and offers her a job!! This was the smoothest transaction ever! Hats off to you Denise!!
Recommended: Yes
Toni Chavis
Nov 04, 2019
Awesome!!
Denise was Awesome!!
Recommended: Yes
Sherri Barton
Nov 01, 2019
The manager was super nice,and...
The manager was super nice,and friendly. She knew exactly what I needed.
Recommended: Yes
James W
Oct 03, 2019
Very clean facility and well...
Very clean facility and well maintained. Staff provided excellent customer service. I would give them 10 stars if possible.
Recommended: Yes
Scott D
May 21, 2019
new facility and friendly service
new facility and friendly service
Recommended: Yes
Elaine Townsend
May 09, 2019
The storage space was clean
The storage space was clean, cool, dry and nice. Employees provided impeccible customer service.
Recommended: Yes
Jolynn Flowers
Feb 14, 2019
my review
clean facility very nice and professional staff.
Recommended: Yes
Cheryl Jordan
Dec 10, 2018
Expedited customer service during major life crisis
Expedited customer service during a major life crisis. Reserved on line. Spent 30 minutes total securing my storage unit. In and out. Great Customer Service
Recommended: Yes
Edmund Guy
Nov 29, 2018
The managers was very nice and...
The managers was very nice and informative a little bit pricey but it's ok. Clean place easy access to my floor I like it. I will recommend this place to other people
Recommended: Yes
Dianne Martin
Jun 28, 2018
Needs to keep a working elevator
Needs to keep a working elevator. Too much space with no elevator to carry the really big items.
Recommended: Yes
Leslie Dickerson
Jun 08, 2018
Best storage rental ever
Best storage rental ever
Recommended: Yes
William
Jun 06, 2018
Difficulty with accessing the Elevator
I input my code for the elevator, press the button, and the blue light did not ignite. I tried multiple times, and I eventually called the office, left a message, and no one returned my call.
Recommended: No
Sydney S
Apr 19, 2018
They made the process super simple
They made the process super simple! I wouldn't go anywhere else.
Recommended: Yes
Amy Shephard
Apr 18, 2018
Great customer service
Great customer service! Friendly staff and very clean!! :-)
Recommended: Yes
Keats
Feb 27, 2018
Facility is clean - some hidden costs
Facility is organized and clean and personnel were efficient and pleasant. I think you need to disclose sooner on the website some of the "hidden" costs such as charges for insurance (monthly) and need to purchase a lock (19.99). Went in thinking we would need to pay $25 and ended up being over $65! Also as a draw in, website said first month rent would be $1 but were actually charged $7.
Recommended: Yes
Lane Singletary
Feb 19, 2018
Very Hospitable
Very Hospitable, knowledgeable and good service
Recommended: Yes
Deanna Hoover
Dec 20, 2017
Just wish we could turn back in the ...
Just wish we could turn back in the lock since we can't use it anywhere else
Recommended: Yes
Jay Patel
Oct 19, 2017
Very friendly staff !! The facility is new and clean. I went to get one unit ended up getting two. Highly recommended.
Recommended: Yes
803fiji .kim01
Oct 16, 2017
Went in to the new location today to get some prices and Ms. Annetta was very helpful and very professional she took me out to tour the space and was very friendly answering my question I would be recommending this place to other friend ???? keep up the outstanding work Annetta
Recommended: Yes
Tina Durant
Oct 16, 2017
The service was great and Mrs. Taylor was very helpful. And offered me to come back at anytime! Great space! Great lighting! And also nice and clean! I will be recommending this to family and friends. Thanks for this great service
Recommended: Yes
Will James
Dec 01, 2016
Been here for 9 months. Still great service and helpful people. Nice and courteous employees.
Recommended: Yes
Allison Bruster
Nov 13, 2015
I went in to rent a storage space and Donna was very helpful. She showed me the unit I had originally reserved before I completed the transaction. That particular unit wasn't big enough for my needs. Donna showed me another one that would do the trick. She was very kind and helpful. She answered any questions I had and even the questions I didn't ask. This location is very quiet with no problems with intruders. Anyone who needs some extra storage, I recommend Public Storage.
Recommended: Yes
Nasonja Stearns
Mar 19, 2014
excellent customer service
The rep was very helpful and knowledeable
Recommended: Yes
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