Marcus Ramirez
Apr 26, 2022
Excellent customer service
Girl at the front desk was very helpful
Recommended: Yes
Talibe Hall
Jan 15, 2022
Times n this super cold
The time of 9 to 5 if I work 7 to 4 how Iﾃ｢竄ｬ邃｢m going enter my unit when I hear this I wanted to cancel
Recommended: Yes
Lamont Nathaniel Gibson
Jun 23, 2020
Professional help with a distinct ability to cater to all clients.
Fast and prompt service with little to no hassle. Up sale was harsh but understandable. Understood the value of time.
Recommended: Yes
Angela Smith
Jun 06, 2020
The experience was good
The experience was good. Only problem I have is the hours. Most days I get off a half to a hour before you close and can't get there in time to get into my storage
Recommended: Yes
BG
May 11, 2020
Smooth Experience
My experience went smoothly. Everything was prepared and ready for me when I got there to move my stuff in.
Recommended: Yes
June
Feb 06, 2020
Convenient.
Thank you Tim you were very helpful to me in my time of need. I will reccomend you for your help.
Recommended: Yes
John
Jan 08, 2020
Great service dedication to the stand...
Great service dedication to the stand an understanding and reasonable prices
Recommended: Yes
Dee Richards
Sep 13, 2019
Awesome service
Mona was awesome and quick with my check in
Recommended: Yes
Gilda Thorne
Jun 20, 2019
The staff
The staff, while usually friendly and courteous, was not punctual. The site is supposed to open at 9:30 and no one arrived until 9:40. The employee spent the entire time on the phone, offering no apologies for being late. It is frustrating when dealing with someone who doesn't value your time.
Recommended: No
Renita Fairfax
Apr 02, 2019
This was my first time using a storage...
This was my first time using a storage bin and I must say it was good experience...the staff was courtesy and helpful...the size of the storage bin was perfect for my usage...the down fall I've there was no light in the bins.
Recommended: Yes
Brittney Williams
Mar 18, 2019
Great customer service
Great customer service
Recommended: Yes
Klove
Dec 18, 2018
Staff is very friendly and helpful
Staff is very friendly and helpful. The facility inside is clean. I don't like the dumping around the property.
Recommended: Yes
Donna Harris
Sep 15, 2017
Just wanted to take the time to say this location has a wonderful team of folks. I was provided with excellent customer service from Chynna. Chynna was very positive and extremely helpful in every way. I was very pleased with the service. I look forward to doing business with the team at this location.
Recommended: Yes
Quintin Williams
Sep 08, 2017
This place is a nice and convient location for me. The employees are nice as well. The let me know everything I needed to know about my storage unit. Me. Nicole is a very nice and social person as well as the rest of the employees. If you need a storage place. This is the one to go to...
Recommended: Yes
Allyson Riley
Aug 03, 2017
Wow!
Nicole, Chynna, and Tyrone are a wonderful team of folks who provide excellent customer service. Our move in was a smooth process and I'd felt that everything I needed to know was explained to me outright. We've had such a positive experience that I would unhesitatingly recommend this facility.
Recommended: Yes
Allyson Riley
Aug 02, 2017
Nicole, Chynna, and Tyrone are a wonderful team of folks who provide excellent customer service. Our move in was a smooth process and I'd felt that everything I needed to know was explained to me outright. We've had such a positive experience that I would unhesitatingly recommend this facility.
Recommended: Yes
Gabriel Rivera
Apr 13, 2017
Wow, talk about customer service. I came in to the Public Storage on Market St., asking about information about purchasing boxes. As I walked in, I was greeted by Chris. He seem to know his stuff. He was very informative, also gave me information about their boxes and storage packs. He was very helpful. Thank you Chris for being so awesome. The world needs more people like you.
Recommended: Yes
Theresa Donegan
Apr 08, 2017
Rosemary was extremely busy with other customers as I walked in. At that time she said ( hello it's nice to meet You! welcome to public storage how may I assist you today?
It was the way she said it.. I felt comfortable.. She answer all my Q&A one of the nicest people .
Recommended: Yes
Michelle
Oct 04, 2016
Excellent!!! I would recommend Public Storage to all family and friends.
My experience was of exceptional , outstanding customer service.
Recommended: Yes
Jerrmaine Brown
Jul 11, 2016
Excellent
It is a pleasure doing business with you
Recommended: Yes
James Mariano
May 31, 2016
Great service at a subpar facility
Desk service is great. Aside from some hidden fees (insurance, maintenance), signing up was straight-forward. I feel as though my belongings are safe at this facility, but moving has already proved to be somewhat inconvenient. Two elevators and two carts are not enough for the size of this location. Prepare to wait.
Recommended: Yes
John Nixon
Jul 14, 2015
Great Customer Service
When i went to PS for a packout of a customer, they crew at this particular site was very courteous and professional.
Recommended: Yes
Saleema King
Jan 15, 2015
fast convenient and easy
It was quick and easy to sign up very clean and conveniently located
Recommended: Yes
Yvonne Simmons
Dec 01, 2014
conenient location
cheaper than other storage , clean and professional
Recommended: Yes
Alexander Rafi
May 08, 2014
Great serviceman
I've used this Public Storage a few times over the years but I ave to say the current Liberian fellow who's working there has to be the best guy I've seen. The units are fine and the location is good too, but what really made this time around stand out was the friendliness of the people working there. I would definitely recommend.
Recommended: Yes
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