Chris Sinclair
Sep 10, 2025
Everything went smoothly, but nothing above and beyond
My experience moving into the unit was quick, smooth, and seamless. Nothing in particular went wrong, and the staff was friendly. The only reason I don't give my experience a rating of 5 stars is because nothing happened that made my experience spectacular. There was no opportunity for the staff to do anything that went above and beyond to make my experience spectacular, but that's not a bad thing and everything was fine.
Recommended: Yes
Private User 007
Aug 18, 2023
Convenient storage
Convenient access to the unit, clean, helpful staff.
Recommended: Yes
Pastor Paula
Oct 15, 2022
We moved in our items into our unit.
Absolutely wonderful experience. The manager Jordon bent over backwards to help us. Tremendous customer service! Highly recommended
Recommended: Yes
Trevor Hanlon
Oct 02, 2022
Great facility, outstanding customer service. 11/10
Smooth check-in process, very nice facility, outstanding customer service
Recommended: Yes
Paige shanks
Jun 03, 2022
Clean
Itﾃ｢竄ｬ邃｢s a little difficult to find where youﾃ｢竄ｬ邃｢re going at first but once you figure it out, itﾃ｢竄ｬ邃｢s a nice facility that seems clean and well kept for a good price.
Recommended: Yes
Michael Dikegoros
Mar 31, 2022
Clean facility, welcoming staff, easy move in
All move in staff were extremely kind, welcoming, and helpful- explaining everything thoroughly and answering any questions. Move in was quick and easy and my unit was clean. Plus the online tool really helped me figure out what size unit I needed. Would recommend.
Recommended: Yes
Mela
Dec 25, 2021
Moving in was smooth. The facility is clean.
Moving in was smooth. The facility is clean.
Recommended: Yes
Julia
Dec 07, 2021
Great value and experience!
The staff was very helpful and welcoming. Everything was nicely organized and the storage room and elevators were kept very clean. Have a large space for a very good price in the city, very happy I found this place!
Recommended: Yes
Cameron
Aug 02, 2021
Very easy and quick move in!
Great moving experience! Thank you!
Recommended: Yes
Tricia Vita
Dec 22, 2020
We are very happy with our choice of this location
Very well organized and maintained storage facility. Location is convenient. Manager and staff were very helpful before and during move in.
Recommended: Yes
Lynn
Nov 23, 2019
Perfect price for small storage in Manhattan
I got friendly and respectful customer service with no wait, a clean stoarage space, and a good price for NYC. What else could I ask for?
Recommended: Yes
Emma
Sep 27, 2019
Great service:)
Juan C was an excellent help moving in:)
Recommended: Yes
Sydney
Jun 02, 2019
Great customer service
Cube Smart was great to work with. It was a much more pleasant experience than I anticipated moving in NYC to be. I used the free van service that Cube Smart offered and Juan Carlos was AMAZING.
Recommended: Yes
dione
Mar 12, 2019
Awesome experience
Quick and easy check in process
Really nice and warm customer service
Facility seems brand new and super clean
Nice deals from Sparefoot too
Recommended: Yes
Scott
Sep 15, 2018
Sign up was a breeze and customer service was great!
So far so good, have high hopes for this place. The space is clean and well kept and the facilities
Are fairly new!
Recommended: Yes
Gary Robbins
Aug 20, 2018
Easy to navigate but wish there was better transparency about hidden fees
Was easy to find available facilities through the site. Only gave pricing 4 stars because I wish the listed prices were more transparent about the all-in pricing. This includes mandatory insurance, administrative fees, etc.
Recommended: Yes
Barbara
Aug 02, 2018
Excellent customer service.
Both John R. and J.C. were attentive and extremely helpful. Would recommend without hesitation.
Recommended: Yes
Shravanthi
Jul 28, 2018
Absolutely love this place!
Love this place! Lot of room.. I love that the car can go in and I don't have to pull over on the street. Overall I've had a very good experience!
Recommended: Yes
Joshua
Jul 19, 2018
Great, convenient storage at a great price
Was a bit of a queue to pay for my storage / buy a key, but they let me begin moving all my stuff in while they handled other customers which was awesome.
The facility was quite nice and well air-conditioned. I'm sure my stuff will be in great condition when I pick it back up.
The staff were also very nice and professional, even offering us water bottles on this hot summer day.
Recommended: Yes
Michael
May 31, 2018
Climate control not yet engaged
Clean spot, but it was pretty warm loading the top locker in my space. I would appreciate it if Cube Smart turned on the AC or had better circulation so some of my sensitive items don't fry.
Recommended: Yes
Xinyi
May 29, 2018
The staffs are extremely helpful!
The staffs are extremely helpful!
Recommended: Yes
Mary
May 19, 2018
They treat you like family!
Amazing! Will definitely be taking my business here in the future! Great customer service! Clean facility. Free valet services!
Recommended: Yes
Destiny
May 13, 2018
Took a while to get checked in, but it was ok since they had free drinks.
The place is great. The pricing is reasonable for how much space the units have. The workers are friendly and apologetic if anything is not going as smoothly as it should. I really recommend this place.
Recommended: Yes
Rebecca
Jan 01, 2018
Just what I needed
Everyone was very friendly and helpful. Price was good and the unit was just what I needed.
Recommended: Yes
Cathy
Dec 13, 2017
Very glad I found Cube Smart
Their staff answered all of my questions over the phone and then I stopped by to see the place. It was just like the photos--especially well lit and clean. You can schedule their driver to pick you and your things up in their van and they'll take you back to CubeSmart. Just unload your things onto their carts and pull it to your assigned storage unit. It couldn't be easier! Best storage facility I've seen in the area.
Recommended: Yes
態整
Dec 11, 2017
Cleanest storage unit that I've seen!
Very pleased with Cube Smart. It's clean and convenient, and their staff is polite.
Recommended: Yes
Nancy
Nov 20, 2017
They are great!
They just opened in May (2017) and I'm so happy I found them! They are reasonably priced and super clean. Chris, the manager, helped us out with our reservations and he was really nice and helpful!
Recommended: Yes
Brian
May 19, 2017
Great, clean facility.
Great, clean facility that had great customer service that made moving in an easy process.
Recommended: Yes
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