SpareBox Storage - Battle Creek - Minges Creek Place

Wasn’t allowed to view the unit before renting, led to a few issues.

When I first called about viewing the issue, I was told that was not allowed. When I went ahead and rented and found on my first delivery it was a much smaller door to get into the larger door, which made no sense. It also had a step in the middle of my storage area all the way across. If I had known this ahead of time or was able to see it, I would not have rented that unit.

Recommended: Yes

Size not accurate

I originally rented a 5'x10' space but when I opened to door I was suprised at how narrow it was. I measured the first three feet inside the doorway and it was around 3 1/2' wide. A few feet in in spread to a little over 4' wide. It was quite long but very narrow. there was no way I could use it. The customer service person denied the accuracy of my measurements repeatedly and gave me no other choice than getting and paying for a larger unit or just cancelling. I wouldn't consider that customer service at all.

Recommended: No

New storage unit

I reserved my 10x10 drive up unit. I was unaware that it would have a door that was a hallway and lead into a 10x10 unit, making it a little more difficult to maneuver things in and out. The floor to the hallway was covered in leaves and spider webs hung throughout the hall. The storage itself has some unclean areas that I will need to sweep up. Overall, value is good, just wish I had known about the hallway and wish the unit was cleaner so that I didnﾃ｢竄ｬ邃｢t have to do that myself.

Recommended: Yes

Thanks for easy move in

Easy move in fast and easy also low prices

Recommended: Yes

Great security & good prices

We have 2 units with this company. We are moving the contents out of the smaller unit into our larger unit and we are very happy with both locations

Recommended: Yes

Itﾃ｢竄ｬ邃｢s in a good area, but pricing is high.

Okay figuring the right size was a challenge, and the pricing was on the high side.

Recommended: Yes

I think the pricing is too high.

It was a little bit of a struggle, trying to determine the right size and I think the pricing is on the higher side. The excess code number didnﾃ｢竄ｬ邃｢t work for me a couple of times, but on the third time it worked. Other than that, it is a nice spot.

Recommended: Yes

A fast and pleasant experience!

It was fast and easy.Things went very well. It's close to home, it was clean and I already had a lock. I rented and moved my stuff in all in the same day.

Recommended: Yes

everything is good expect the front gate is always open

customer service did say a part was on order but the gate has been that way for a month.

Recommended: No

潇摯

Good very nice and clean and when I had a problem with size they quicky moved me to a different unit.

Recommended: Yes

潇摯

Good and they watch the camera 24/7. Good deal

Recommended: Yes

The main thing I don't like about the facility is tha problem

The automated system isn't working properly the main gate continues to stay open after 2 weeks it seems like there should be a guard or someone on duty there or something to make sure it is a gated community as at this time it is not Other than that things went pretty well

Recommended: Yes

Ok Best price for the money for the place

Ok Best price for the money For the 20 by 20 shed

Recommended: Yes

Hours

Because it's not 24 hours and I want this to after payment

Recommended: Yes

It has went down hill since there are new owners

That storage place is not kept up as well as it use to be with the prior owners. There is no one on site to talk to or ask questions to. I loved the customer service and the supplies that you could buy with the prior owners. I just feel that the site and storage units are not kept up like they use to be, I do not feel safe when I am there by myself nor do I feel as confident that my belongings are safe. I also don't feel like the customer service provides you with all the information and knowledge that I got before Nor do they really explain things very well. I feel like I am just another customer. There just isn't that one on one family type of atmosphere there anymore. Not a horrible place, but it's just not how it use to be. I was very shocked and disappointed in how the place has gone down hill. I probably won't use this place again. I like to be in a place where people really care about their business and where you are treated like family and are always there when you need something or have a question. Not just a storage shed customer of one of the many storage unit sites that are owned by buy the owners.

Recommended: No

Could be better taken care of

The lights in the building don't work made it difficult to store stuff

Recommended: Yes

not the cleanest, but cheap and does the job

great customer service, all questions answered and attendants are very kind

Recommended: Yes

Yes I would recommend to a friend

These would be a awesome place if it was 24 hour access

Recommended: Yes