Mini U Storage - Merriman

Wonderful Surprise

I called first, then visited, and everything I was told was true. Great place, price, and service!

Recommended: Yes

Everything went great!

Very helpful and kind. We appreciate the service we received. We highly recommend this self storage!

Recommended: Yes

Move in process was easy!

I recently moved to this storage location for my business to be closer to my home. The reservation process was easy, move in day was a breeze, and they even had a more than adequate box truck for rent to assist with my move in. They have an easy to use app that helps with payments and entry and overall happy with how easy the process was.

Recommended: Yes

Don't know what this means

Everyone was great. Smooth operation and dine in no time . All good

Recommended: Yes

Amazing owners that make it a pleasure to stop in

This place is not short of amazing. The oner's are a couple that live on the property and go out of their way to help you. They truly care about the business and the people coming in. I had 3 cats and ended up homeless for a short time and she even fostered them til I found a place and now calls one of them their own. They work with you to keep you with your belongings and don't penny pintch and do anything to make a buck. This is the last place I'd of thought I'd find a couple of the truly good people left in the world but I'm happy I did

Recommended: Yes

Reserving the unit was fast and easy.

The managers at the storage unit, weﾃ｢竄ｬ邃｢re very friendly, pleasant, and helpful. I would highly recommend this facility to my friends.

Recommended: Yes

No problem

Great staff, explained everything, very smooth move in

Recommended: Yes

Great staff, great price, very clean location and unit. Very happy!

The husband and wife team that work there were very helpful and a joy to work with. They made everything easy.

Recommended: Yes

5-star facility. Teri and her husband were wonderful.

Just reserved a storage unit. Teri and her husband were wonderful. It was like I knew them for years. Thank-you!

Recommended: Yes

Overall in and out with ease

Good place Good people pleasurable experience.

Recommended: Yes

I would definitely recommend this facility.

The staff was very friendly and very informative. I love her sheﾃ｢竄ｬ邃｢s the best ever and very helpful and her husband was very helpful also. No complaints at all.

Recommended: Yes

Great price. Easy in and out. Close to home

We were treated well and got a great price.

Recommended: Yes

Very nice easy and fast

Great experience very nice fast and easy

Recommended: Yes

very friendly and efficient

My experience was good and the phone and also it was good in person. I felt like I was an important customer.

Recommended: Yes

Thankful ﾃｰﾅｸ邃｢ﾂ湘ｰﾅｸﾂ渉ｿ

This was a very good experience so far, being a first time storage user. Price is very good also compared to others.

Recommended: Yes

Great location, price and service

Great location, price and service

Recommended: Yes

Friendly clean and detailed in explaining everything

Would recommend to others in the area

Recommended: Yes

Great price, location, service, and clean

Terry and her husband are great. The location is right at the freeway. The price is right for the size storage unit we needed. Terry told me about other discounts that are offered. Thank you again for the Starbuck's gift card, and the free truck rental.

Recommended: Yes

Easy transaction and very helpful employees.

The staff were very helpful in selecting a storage location that would be easier for my vehicle to get into. The whole process was very efficient.

Recommended: Yes

Awesome

The owners were super helpful and friendly!

Recommended: Yes

They were very attentive...

Very nice and clean venue and space.. Thanks for the ride for my Mom and I on the Golf cart to our storage as well.

Recommended: Yes

Good location

Everything was able to fit inside the very clean storage unit. The truck rental worked well.

Recommended: Yes

yes it was easy

great location, great service, friendly staff

Recommended: Yes

Very nice and love the ride on the golf cart to my storage#

Both representatives were very attentive and recommended purchasing a lock which I did for 12.99.

Recommended: Yes

Very friendly

Property manager was extremely helpful and very pleasant. Very informative about everything.

Recommended: Yes

Excellent

Excellent, clean, near fwy, easy in and out.

Recommended: Yes

First time renter

Everything thing was easy to do, all supplies were there that we needed.

Recommended: Yes

Would recommend

Great service and very clean facility

Recommended: Yes

Clean, friendly, well priced

It's just what I was looking for

Recommended: Yes

Needed something fast

I found this facility online and was pleased with the deal. I was able to make the reservation late Sunday night and secured the storage unit the next day. The facility contacted me the next morning to confirm. Easy process and got my items moved in with no problem

Recommended: Yes

Easy move in

Move in was quick and easy. I would recommend

Recommended: Yes

great place

Fast and Easy check in. Employee was very nice. The unit is what I expect it even had a shelf in it so I didnt need to purchase one.

Recommended: Yes

inside storage ... very clean

Great Location and nice, responsible mgr.

Recommended: Yes

Highly recommended

Wonderful customer service and great prices!

Recommended: Yes

Best online deal at the time

Friendly service, easy secure access

Recommended: Yes

Clean and good service

Small lanes so hard to move a big truck in but everything else was great

Recommended: Yes

Nice, well maintained local facility.

Loved the promotion in partnership with AAA. It's a very nice well maintained local facility. Terry and Phil are a pleasure to talk with, rental was easy. The only drawback for me, is that my indoor unit has no light. A great solution for my current storage needs. Will recommend to others. Thanks Terry! Kindly, Dee

Recommended: Yes

Seems good so far

Best price I could find locally. Free truck rental, Starbucks gift card, and half off first month was a bonus. Friendly staff who answered all of my questions.

Recommended: Yes

This is the place for anyone they beat any place i every call

Great place for the price. I would let people know about this place

Recommended: Yes

Awesome space!

Great service and people working there. Loved it and the truck worked out great!

Recommended: Yes

Fast sign up and seamless service!

Exactly what we needed. Sales associate who signed me up actually lives on site! Gated with pin pad operation. Very well kept and managed.

Recommended: Yes

Very Friendly and Efficient staff

When I showed up to fill out paperwork, the office staff was very friendly. They took me to my storage unit to make sure that the size would meet my needs and then walked me through the paperwork. They were very efficient and quite helpful in answering my questions.

Recommended: Yes

Perfect space, great customer service

Very impressed with the space everything was clean and I felt my stuff is safe. The customer service was really good, all my questions were answered and I got a great price!!!

Recommended: Yes

This unit meets my needs.

Thus far I've received what I paid for and what I thought I should get. The storage facility meets the needs and I would recommend it to anyone else.

Recommended: Yes

Wonderful very clean and very friendly

Very friendly and immaculately clean

Recommended: Yes

So glad I found you

The staff was accommodating and very helpful. The deals are awesome, but the COFFEE Gift Card is even BETTER!!!

Recommended: Yes

Horrible Management

Management is horrible Twice I have been locked out of my units First time door broke and a week and a half of it not being fixed I called corporate they had it fixed within 24hrs Next time they didn't remove a lock and I missed a flight for Chicago because I couldn't get luggage and clothing out

Recommended: No

Great service

So sorry l cant remember the young Lady that helped me the day I moved in. But she was just Great, very professional, knowledgeable and all smiles l. Theres nothing better than great customer service today and I was very pleased she was there to help me.

Recommended: Yes

Very helpful

Very friendly and helpful. Great pricing! Will reccommend!!!!

Recommended: Yes

ok for the money

Not enough carts no mirrors on ouside buildings no security cameras

Recommended: Yes

good place

other than there are not enough carts, no complaints here.

Recommended: Yes

Nice place

The only complaint i have is there are not enough carts to move things around.

Recommended: Yes

nice and clean and easy to access

Hi The only reason for the four stars is that the advertised free shelves were not available because they are all being used. Either get enough for each room to have one, or change the ad to say "on an available basis". that way expectations are in line with reality. Otherwise a good place, up to date and in good condition, with a very nice staff of people.

Recommended: Yes

Good Experience

Pretty seamless process. Unit was clean

Recommended: Yes

Great price!

Best price for unit size in the area.

Recommended: Yes

Best Storage experience ever!

I have rented a number of storage units over the years. Terri and her husband were pleasant, understanding and helpful beyond the call of duty. This was recommended to me by a friend and I will recommend it to my friends! 5 ﾃｰﾅｸﾅ椎ｸ's

Recommended: Yes

It was nice nd Amy was great

I diff would tell my friends about this place

Recommended: Yes

Good service

Clean facility as described in offer

Recommended: Yes

clean and they had the size I needed

Recommended: Yes

Very nice the employee very helpfullfil

Good experience for 1st time storage user Employee s really nice and helpful answer d all questions would highly recommend this storage CO.

Recommended: Yes

Great experience

Recommended: Yes

Very friendly, helpful, answered all my questions. The facility is very clean & the staff is super nice. They work with you on anything you need help with. I am a new renter at this facility so I hope my experience with them continues to be a very good one. Would recommend to anyone that asked.

Recommended: Yes

Great experience

Everyone was helpful and friendly. Space was clean, easy access and secure. Price was excellent. What else could you ask.

Recommended: Yes

customer service and operations.

Good customer service. Looking forward to future business.

Recommended: No

Very accommodating and shared all available discounts.

Recommended: Yes

Just What you need.

This is an all around ideal storage facility for drive up storage.

Recommended: Yes

Great storage

This place is wonderful! Great customer Service. Exactly what I needed for between house storage. Only downside is driving space. The buildings are close together and vehicle storage is outside by the fencing. Pick-ups, cars, small moving trucks are fine, but medium and large moving trucks make you test your driving skills.

Recommended: Yes

Very friendly staff

Woman at front desk was very helpful. Seems like a nice place.

Recommended: Yes

Great place for short term or long term storage.

Sparefoot allowed options and I was able to find the right storage space for my needs.Everything went well for move in. The driveway and corners are narrow and difficult to maneuver, but you have storage space in the city so it is expected.

Recommended: Yes

Pleasant experience

The people who were working were very friendly and accommodating.

Recommended: Yes

So far so good

Recommended: Yes

Very friendly staff

The woman at the desk was extremely nice. The facility seems to be exactly what I need.

Recommended: Yes

Very pleasant employees

I was in a bind and they were very considerable to my situation.

Recommended: Yes

Fast and Easy

AAA Discount, huge moving truck, 10x10 space and great customer service... Total cost for first month $25 - can't beat it!

Recommended: Yes

Very simple process

Nice bonus to be able to use your truck

Recommended: Yes

The staff is great and the facilities sufficient.

Recommended: Yes

Fine with me

Overall good experience............

Recommended: Yes

great

Recommended: Yes

Great Price and Free move in truck

Great Price and Free move in truck. Friendly and experienced property manager and team.

Recommended: Yes

Spectatucular

Recommended: Yes

Great service.

Nice and friendly people. Glad I choose this storage location. It was a good price and not that far from my home. I like that there is a gate so that I don't have to worry about my things getting tampered with.

Recommended: Yes

I was told that unit would be cleaned out before I put my stuff in and it wasn't. Had to sweep it out myself!

Recommended: Yes

Very helpful and kind.

Recommended: Yes

Great

I had to change my move in date a couple of times due to weather, this was no problem. Staff was wonderful.

Recommended: Yes

Please take note that everything was great. But the facility does need some type of cameras on premises. Watched a person cut off a lock. Makes me unsure of the security. Thank you! Barbara Burgess

Recommended: Yes

Great!!! Great in all areas. I am very happy!!!!!

Recommended: Yes

Very friendly and helpful service.

I love the location and it's easy access. Price per month for my unit is very reasonable and online payment options make this location convenient and customer friendly.

Recommended: Yes

Very pleasant staff

My only "complaint" is the inconvenient maneuverability within the fenced area: there's only 1 way in & out & it's very tight to maneuver your vehicle.

Recommended: Yes

Very friendly & helpful. No problems. Code going in and makes me feel very secure going in at any time after dark.

Recommended: Yes

Good place

The attendant took time to walk me back to the unit. The only downside is the location (heavy traffic). Pricing is competitive and shelving is provided in the unit. Discount offered on prepaid 3 months rent. Very satisfied.

Recommended: Yes

Recommended: Yes

Great value and clean

I just rented a unit this past month everyone in the office is friendly the unit itself is very clean and nice I highly recommend this business for your storage needs

Recommended: Yes

great price

Recommended: Yes

Melanie was friendly, helpful and professional

Recommended: Yes

Fast friendly service from Melanie. She was great. I will definately use this storage facility again.

Recommended: Yes

Very friendly and professional

Recommended: Yes

Nice people and very reasonable rates.

Melanie was very helpful both on the phone and in person. I have read the one bad review and I find it hard to believe that we are talking about the same person. I am glad I found mini u storage and would recommend it to anyone. Thanks Melanie for being so kind and helpful.

Recommended: Yes

very friendly service

staff is very accommodating and friendly

Recommended: Yes

Great customer service!

Recommended: Yes

I like it its good for the money

Recommended: Yes

Good just wish there was more light in the facility!

Recommended: Yes

Very disapointed and left in a lurch

Moving from California I decided on Mini U Storage on Merriman in Livonia because of the excellent reviews on this site. As a Doctor I was trained to "do no harm" and to do everything I could to help the person who sat before me. Well Melanie, the manager did everything she could to NOT help me. When I first reserved with Corporate office and was called by Melanie, she seemed very nice and accommodating. However, when we arrived for our reservation, she became very nasty almost seeming to take it personal that upack wanted to give me 3 days to unload. Melanie, it is not a character flaw that people moving cross-country might want to take 3 days to unload. As a matter of fact it is a very practical idea. Anyway, she aggressively told me my reservation was void, offered no alternative, and told my driver to get off her property. Sad to say but I think my brown skin and bushy hair had something to do with it. If you believe in treating all people fairly then don't go to this place! Thank GOD we found "Simply Self-Storage". Mr Clark did everything he could go accommodate my move.

Recommended: No

Outstanding!

Positive experience throughout the entire process. Highly recommend this organization!

Recommended: Yes

Great!

Recommended: Yes

very nice

Recommended: Yes

very helpful help, right location , rate was great

Recommended: Yes

Recommended: Yes

Recommended: Yes

had a great experience staff was wonderful and very friendly

Recommended: Yes

Amazing !

Recommended: Yes

Fast friendly and convient.

Recommended: Yes

It was short and sweet and I loved the use of the trench that is such a bonus!!

Recommended: Yes

Recommended: Yes

Wonderful sale person and such a great experience.

Recommended: Yes

My experience with Mini U Storage has always been great and if ever needed I will always return to rent from them.

Recommended: Yes

Recommended: Yes

on line

Recommended: Yes

Recommended: Yes

clean & friendly

Recommended: Yes

Recommended: Yes

Recommended: Yes

Smiling informative property manager that laughs at my jokes.

Recommended: Yes

Better then any I priced..TREATED just perfectly..!!

I had enough of my rental place..( Simply Self Storage on Farmington..) and knew I had to move.I checked Google search and the first one that came up was Mini-u-Storage.I was FLOORED by the prices and they weren't even close to what I was paying.WOW..I got a GREAT deal on a storage unit and Amy was wonderful.Treated me perfect.!! Who ever writes BAD reviews is just crabby and doesn't think the process through so they just come here and slam people..too bad..I will be DEFINETLY staying and told 3 other friends about this place.I don't have to STAND outside anymore trying to unload or load my stuff in freezing weather.I'm in a building which is JUST perfect..!!

Recommended: Yes

Melanie gave me a very hard time and I will not recommend this location for anyone to go to I will not recommend business here

Recommended: No

Great!

Recommended: Yes

Great customer service

Recommended: Yes

Great

Recommended: Yes

Very positive, helpful associate

Recommended: Yes

Outstanding! Melanie is very knowledgeable & efficient.

Recommended: Yes

Great!

Recommended: Yes

Mini U Storage in Livonia has been great, reliable and simple. I would recommend them for sure.

Recommended: Yes

Excellent

Recommended: Yes

Simple, affordable and convenient

We are renting a 5' x 10' unit while selling our home & it's just a few miles away so access is convenient. I love the free shelving provided in the unit to help keep our more treasured items off the floor. Another feature that was important was interior access during the winter months. We got a nice size unit at a super affordable price. We could not have asked for a better experience; the free* truck also added to the ease of moving everything.

Recommended: Yes

Wonderful

Recommended: Yes

my experience was extremely helpful. Melanie was very professional will recommend this facility to everyone.

Recommended: Yes

Recommended: Yes

Great Service, clean

Recommended: Yes

Great experience with Mini U Storage,Very professional

Recommended: Yes

Purr-fect

Recommended: Yes

Recommended: Yes

great customer service

Recommended: Yes

Return customer-always good/easy

Recommended: Yes

Recommended: Yes

Excellent!

Recommended: Yes

Recommended: Yes

Recommended: Yes

Recommended: Yes

Great service & clean storage

Recommended: Yes

It was a real pain for these guys and they were great-very patient and pleasant. Thanks!

Recommended: Yes

Recommended: Yes

OK

Recommended: Yes

Convenient!

Recommended: Yes

Great!

Recommended: Yes

Great

Recommended: Yes

I had avery easy move thanks to you sparefoot you get two thumbs up your app made it smooth. Thank you again. Donald baldwin

Recommended: Yes

Recommended: Yes

Great!

Recommended: Yes

Great!!

Recommended: Yes

Very good, staff was helpful and facility is very clean. Only complaint is one of the doors to the building doesn't latch shut, other than that, two thumbs up.

Recommended: Yes

Overall, great experience,Friendly,quick

Recommended: Yes

Amazing

Recommended: Yes

Recommended: Yes

Great

Recommended: Yes

Informative, helpful and pleasant, Great Service.

Recommended: Yes

Professional office staff.

Recommended: Yes

Great price

Recommended: Yes

Recommended: Yes

Very friendly and helpful!

Recommended: Yes

Very good.

Recommended: Yes

Recommended: Yes

Helpful and Fast

Recommended: Yes

Excellent customer service and friendly

Recommended: No

Experience was great!

Recommended: Yes

Melonie was very friendly and helpful!

Recommended: Yes

Recommended: Yes

Very good.

Recommended: Yes

Amy was superb! Customer service was the finest encountered. She would not let me leave until I rented.

Recommended: Yes

Recommended: Yes

Quick, clean, helpful. Meloni went out of her way to help

Recommended: Yes

Excellent!

Recommended: Yes

Customer service was exceptional.

Recommended: Yes

Recommended: Yes