Gabrielle Gordon
Aug 04, 2024
Great customer service
The lady at the front desk was very helpful and pleasant to speak with. Definitely recommend
Recommended: Yes
Paul Quain
Jun 19, 2024
Convenient place, and well run.
Danny—who helped me (at Lincoln St., Brighton, Boston—was absolutely terrific. Definitely a 10/10
for his work the other day [Monday June 17th].
Recommended: Yes
A
Mar 19, 2022
Good service!
They are very nice, professional and efficient!
Recommended: Yes
片来
Feb 19, 2019
Good deal, nice facility
Good facility just be forewarned that the general customer service ‘help’ doesn’t seem to have accurate details on the spaces- i was told a 4x5 was at ground level, but none are at this location at least.
Recommended: Yes
Nia
May 04, 2018
Friendly manager, easy and secure storage
I really like the manager of this facility, Angelic. She is caring and makes sure that I feel comfortable about using the company's service. I like the level of security and the easy accessibility to my unit.
Recommended: Yes
Primrose
Aug 16, 2017
Very friendly service, needs sweeping.
Good facility and service, needs cleaning in the storage unit and perhaps more light.
Recommended: Yes
Daniela
May 18, 2017
Good location and friendly staff.
Wish it was cheaper, but still very useful!
Recommended: Yes
Abrar
Jun 06, 2016
Awesome storage place.
Eddie was very nice and helpful. The location is also great in the heart of Boston.
Recommended: Yes
eshika
Apr 28, 2016
I've had a good experience with Cubesmart overall.
Recommended: Yes
horst
Apr 22, 2016
perfect
Had to store some suitcases for a short time. Extremely friendly staff and a unbeatable price. All in all a clear recommendation!!
Recommended: Yes
Nicole
Mar 23, 2016
Great price, great, location, great service
Great price, great, location, great service
Recommended: Yes
Anna
Feb 25, 2016
first time to use a Self Storage
first time to use a Self Storage
Recommended: Yes
Christina
Feb 21, 2016
Quick easy and convenient place.
Was a lot cheaper and easier than I thought, was in and out in like 20 mins. People there are really nice too and helpful!
Recommended: Yes
Sarah
Jan 22, 2016
Easy access and friendly
I haven't been storing my things there for very long, but so far so good! Very friendly staff and clean facility. Easy to use dollies.
Recommended: Yes
kendalle
Jan 18, 2016
The manager was very nice and storage facility seemed pretty decent.
Recommended: Yes
Alex
Dec 22, 2015
Very friendly service
Everything there exceeded my expectations. The customer service was what really made the experience stand out. The man helping me made sure everything was as simple for me as possible and didn't hesitate to go out of his way.
Recommended: Yes
Timothy
Sep 29, 2015
Fantastic!
Great experience overall. Great onsite manager, excellent facilities. (I tried to leave five stars here in this review, not sure if it worked)
Recommended: Yes
Elonna
Sep 06, 2015
Recommended: Yes
Nadia
Sep 04, 2015
Good, very helpful
Clean, secure, helpful staff and easy access.
Recommended: Yes
Tyler
Aug 29, 2015
Functional, not fancy
Staff was helpful. Facilities are fine. Price was right.
Recommended: Yes
Rahul Tyagi
Aug 19, 2015
Amazing Customer Service
I would like to appreciate the facility manager . I was coming from New Jersey with a 4 hour long drive and I was not sure that I was going to make it at the Storage Facility closes at 3 PM on Sunday . The Manager helped me move in and looked out for the best options for me and guided me with each and everything and above all waited for me so until I am all good with all the things . Above all a very nice and lovely person and very fun to talk to he just made my day after a 4 hours of stressful driving . I would love to use this facility and recommend it to friends as well .
Recommended: Yes
Weilin
Jul 28, 2015
Very efficient and good price
Very satisfied with the service. Fast, efficient and no hassle
Recommended: Yes
Adam
Jul 24, 2015
A Shipping Container
The storage unit works fine and does what it should, which is store my things. However, I was surprised to find that it is effectively a small shipping container stacked somewhat precariously feeling on another such box, with a scary metal grating to stand on as you put in or take out your possessions. For the price I am paying, it feels a little scary.
Recommended: Yes
Irene
May 21, 2015
The service I got from the people that helped me really made me trust this site
Would really recommend to a friend
Recommended: Yes
Katherine
May 21, 2015
Very Helpful
When I checked the size of the storage and realized it wasn't big enough, they helped me find one the perfect size
Recommended: Yes
Connor
May 20, 2015
felt confident in everything - the people running the place were knowledgeable and confident
Recommended: Yes
Ward
May 19, 2015
Quick, clean and convenient
An easy experience. Helpful staff in a secure setting. Multiple entry doors and available carts makes in and out a breeze.
Recommended: Yes
Danielle
May 12, 2015
Great customer service
The customer service was fast and efficient and the facilities were easily accessible and secure.
Recommended: Yes
Cheryl
May 09, 2015
great customer service
Tom really went above and beyond to ensure I had the best storage assignment for my needs.
Recommended: Yes
Sheen
May 07, 2015
Recommended: Yes
James
Apr 08, 2015
Recommended: Yes
Plinio
Jan 30, 2015
Recommended: Yes
JOHN BARNES
Dec 09, 2014
VERY FAST AND RELIABLE SERVICE!!!
I WENT ONLINE MADE MY RESERVATION AND THEY E-MAILED ME RIGHT BACK! WHEN I GOT THERE THEY HANDLED ALL MY PAPERWORK RIGHT AWAY! NO WAITING AND THEY ASKED ME AND GAVE ME ALL THE INFORMATION I NEEDED AND SHOWED ME TO MY STORAGE SPACE! IT WAS THAT SIMPLE! I WOULD RECOMMEND THIS TO ANYONE WHO NEEDS STORAGE RIGHT AWAY AND FOR A GOOD VALUE!
Recommended: Yes
Larry
Sep 23, 2014
The front office staff was very accommodating and informative. It was a pleasurable experience working with them.
Recommended: Yes
Laura
Jul 25, 2014
Very helpful! The entire process was smooth, efficient, and overall successful.
Recommended: Yes
Jeffrey
Jul 05, 2014
Tim was very helpful. I haven't experienced such good customer service in a while.
Recommended: Yes
Erik
Jun 20, 2014
I have rented several lockers in the past and I have to say that CubeSmart, Brighton, MA is the best. Tim, the manager, was super helpful. Due to my busy schedule I couldn't check in until shortly after their closing time. He stayed behind and was very patient and resourceful despite my many inquiries. The place is the cleanest of locker facilities I have seen. Great facility!
Recommended: Yes
Helicopter Dad
May 27, 2014
It was a last minute decision...everything went smoothly...they even responded to my humor...and all my questions were answered
Recommended: Yes
Abishek
May 26, 2014
Recommended: Yes
Linda
May 24, 2014
Very easy and painless! Staff was so helpful and the amenedies were great. It was much easier than I anticipated and they ha everything I needed. If I ever need a storage unit again, there is no question I would go with anyone else other than self storage. I would highly recommend to anyone!
Recommended: Yes
Fernando
May 19, 2014
Recommended: Yes
Deborah
May 18, 2014
Recommended: Yes
Cornelia Tzana
May 10, 2014
Perfect for our needs!
Me and two of my friends had to store our stuff for the summer and cubesmart turned out to be the perfect choice! We got the smallest space available and it fit our things perfectly! The staff were very helpful. They showed us our space before we finalized our lease and they explained all the details of the payment and the regulations. The only thing that was a bit of a problem was that we had to rent a van seperately to carry our things but U-Haul is close by so it was easily solved. Would definitely recommend it to others!
Recommended: Yes
Amanda
Feb 04, 2014
Really enjoy the fact that there's a truck to borrow; makes move in that much easier.
Recommended: Yes
Rafael Dávila-Franco.
Jan 27, 2014
Very convenient location. Very nice facilities and layout. Very helpful people.
I arrive 5 minutes before closing time, because I get lost and I end after in another Storage Facility. The girl at the other Storage toll me the my reservation was not with them but that they have good deals as well. So after 15 min. going over prices and everything I realized that is not what I was looking for. Anyway, the guy at the CubeSmart take all the necessary time just to show me their deals with any pressure to close the deal. I like that a lot so I decided to close the deal immediately. After that he goes over everything again showing me every thing I need to know and make me operate the doors with my passwords, etc. He was really doing his job and feel very well treated and i really like how the facility works. In comparison with past storage experiences like haul, extra storage space, etc. this is above the average.
Recommended: Yes
Philip
Dec 17, 2013
Recommended: Yes
Andrea
Dec 10, 2013
Recommended: Yes
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