Prime Storage - Boston - Southampton Street

Shield
3
Safety Score 3 / 10
100 Southampton Street
Boston, MA 02118
46 reviews
E-RENTAL
Rent online, skip the counter and go straight to your space.
We are experiencing high demand and can’t guarantee availability tomorrow. Reserve today with free cancellations.
How It Works with Free Cancellation
1. Reserve a Unit
2. Visit the Facility
3. Decide to Move In
As of 10/31/2025 - this facility has been booked 3 times in the last 12 months through SafeStorageRentals.com
Available Units: Show All
5' x 5'
5' x 10'
5' x 15'
10' x 10'
10' x 15'
10' x 20'
4' x 4' Unit

Premium unit, Floor 2, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $67.00
per month
$126.00
No CC Required
Reserve
4' x 4' Locker

Floor 2, Interior

First Month FREE
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $67.00
per month
$159.00
No CC Required
Reserve
4' x 4' Unit

Premium unit, Floor 2, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $76.00
per month
$128.00
No CC Required
Reserve
4' x 4' Unit

Premium unit, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $92.00
per month
$163.00
No CC Required
Reserve
5' x 5' Unit

Floor 2, Interior

First Month FREE
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $88.00
per month
$156.00
No CC Required
Reserve
5' x 10' Unit

Floor 2, Interior

First Month FREE
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $122.00
per month
$214.00
No CC Required
Reserve
5' x 10' Unit

Premium unit, Floor 2, Interior

First Month FREE
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $130.00
per month
$223.00
No CC Required
Reserve
5' x 10' Unit

Floor 2, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $146.00
per month
$228.00
No CC Required
Reserve
5' x 10' Unit

Floor 1, Interior

First Month FREE
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $149.00
per month
$250.00
No CC Required
Reserve
5' x 10' Unit

Climate controlled, Premium unit, Floor 1, Interior

First Month FREE
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $154.00
per month
$260.00
No CC Required
Reserve
5' x 10' Unit

None door, Twenty four hours, Outdoor access

First Month FREE
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $189.00
per month
$338.00
No CC Required
Reserve
5' x 10' Unit

Climate controlled, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $193.00
per month
$318.00
No CC Required
Reserve
5' x 15' Unit

Floor 2, Interior

First Month FREE
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $160.00
per month
$270.00
No CC Required
Reserve
5' x 15' Unit

Premium unit, Floor 2, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $183.00
per month
$308.00
No CC Required
Reserve
5' x 15' Unit

Premium unit, Floor 1, Interior

First Month FREE
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $187.00
per month
$294.00
No CC Required
Reserve
10' x 10' Unit

Floor 2, Interior

First Month FREE
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $197.00
per month
$314.00
No CC Required
Reserve
10' x 10' Unit

Floor 2, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $226.00
per month
$368.00
No CC Required
Reserve
10' x 10' Unit

Climate controlled, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $253.00
per month
$405.00
No CC Required
Reserve
10' x 10' Unit

Premium unit, None door, Twenty four hours, Outdoor access

First Month FREE
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $266.00
per month
$485.00
No CC Required
Reserve
10' x 15' Unit

Floor 2, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $254.00
per month
$394.00
No CC Required
Reserve
10' x 15' Unit

Premium unit, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $328.00
per month
$481.00
No CC Required
Reserve
30' x 15' Unit

Premium unit, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $727.00
per month
$930.00
No CC Required
Reserve

About

Prime Storage offers clean, secure, and affordable self storage units in a variety of sizes to fit your needs, whether you're moving, decluttering, running a business, or storing seasonal items. Many of our locations also offer climate controlled units and vehicle storage for cars, boats, RVs, and motorcycles. Month-to-month leases, online account access, and friendly local teams make storing with Prime easy. When Life Demands Space, Prime Storage is here to help.

Features

  • 24-hour access (for specific units, for additional $20.00 per month)
  • Vehicle requires insurance
  • Vehicle requires title
  • Handcarts available
  • Moving supplies for sale
  • Email billing available
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Insurance required
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, Mastercard, AMEX, Discover)
Feature Presence Points
Surveillance No 0
Gated/Fenced No 0
Personnel No 0
Crime (ZIP 02118) Moderate 3

The Prime Storage facility on Southampton Street in Boston, MA, lacks key security features such as surveillance, gating, and on-site personnel, which are crucial for ensuring the safety of stored items. The area, identified by ZIP code 02118, is characterized by a moderate crime rate, which provides some level of safety assurance but is not sufficient to compensate for the absence of other security measures. Overall, the facility's safety profile is below average.

Final Safety Rating: 3 / 10

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Frequently Asked Questions

What is the average Star Rating or Review from previous customers at the Prime Storage - Boston - Southampton Street at 100 Southampton Street?
On a scale of 1-5 the Prime Storage - Boston - Southampton Street at 100 Southampton Street receives 4.5 out of 5 stars based on 46 reviews.
Does Prime Storage - Boston - Southampton Street at 100 Southampton Street offer climate Control Storage?
Yes there are 3 size options for climate control storage units at the Prime Storage - Boston - Southampton Street at 100 Southampton Street.
What is the cheapest storage unit option at the Prime Storage - Boston - Southampton Street at 100 Southampton Street?
The cheapest storage unit option is $67.00 per month. That is a month to month lease that you can discontinue at any time.
What are the hours the gate is open for access at this facility?
Gate is open SUN 10:00 AM - 2:00 PM, MON-FRI 9:30 AM - 6:00 PM, SAT 9:00 AM - 4:00 PM
Is the Prime Storage - Boston - Southampton Street fenced and lighted?
No, the facility is not fenced and gated.
Are there security cameras on site at Prime Storage - Boston - Southampton Street?
No, there are not security cameras on site.
Are there moving supplies for sale at Prime Storage - Boston - Southampton Street?
Yes, there are moving supplies available for sale at Prime Storage - Boston - Southampton Street
What type of payments are accepted at Prime Storage - Boston - Southampton Street?
Payments that are accepted are cash accepted, checks accepted, credit cards accepted (visa, mastercard, amex, discover).
Are handcarts available to assist with moving at Prime Storage - Boston - Southampton Street?
Yes, handcarts are available.
Is there a military discount at Prime Storage - Boston - Southampton Street and if so how much?
No.
Is there an elevator at the Prime Storage - Boston - Southampton Street?
No, there isn't an elevator available.

Customer Reviews

4.5 out of 5 stars - based on 46 reviews
Wayne MacDonald Sep 19, 2024

Convenient

I needed a small unit quickly. It is convenient and helped me out.

Recommended: Yes

C. Karlin May 24, 2024

Great location and excellent customer service

Would highly recommend this location for its service and location. As we were rushing store my daughter's belongings before heading to the airport, Akeido could not have been nicer or more helpful!

Recommended: Yes

Marc Aug 05, 2023

excellent

the man at the desk was very patient and helpful

Recommended: Yes

Shi Liu Aug 03, 2023

Smooth Process and Great Service

Great service offered. Process was smooth

Recommended: Yes

Daniel DeMello-Johnson Jun 26, 2023

Easy access, did not like the idea that the top is open to the roof.

Wish the top was covered. Afraid that my items will be dusty from the open top.

Recommended: Yes

Michael Tang May 28, 2023

Great Price, Questionable Facility and Location

The prices offered by this place are great and the customer service is good. However, the facility is located in a very, very bad part of town. I would not feel safe approaching on foot. Furthermore, the unit I rented was not very clean and, worse yet, had a very uneven floor that made efficient storage difficult. Nonetheless, the price was good enough that I do not regret renting here.

Recommended: Yes

Derek May 11, 2023

Employee that helped me was super helpful.

Very happy with my love in process. Wish I didnﾃ｢竄ｬ邃｢t have to purchase the lock.

Recommended: Yes

Juan Maldonado Nov 06, 2022

Great place

I like it very much especially that it has security guard available.

Recommended: Yes

Maurice Mc Lachlan Aug 14, 2022

Storage

They provide what they say they do. Compound is quite safe.

Recommended: Yes

Victor Jul 01, 2022

The storage was pretty clean

I would suggest the storage to friends and family

Recommended: No

Daniel Herrada May 10, 2022

Very secure facility with helpful staff.

We arrived late due to traffic but staff was still open to helping us move in and providing us with all the details of the unit in a concise manner. I had a wonderful experience.

Recommended: Yes

Sayde May 04, 2022

Great

Easy. Efficient. Cesar was really helpful and friendly.

Recommended: Yes

Paige Martin Feb 21, 2022

Clean facility

I enjoyed the facility and the workers who helped me

Recommended: Yes

B Reyes Jan 13, 2022

Great Service

Excellent customer service. Great ppl to talk too, and very informative.

Recommended: Yes

Susan Jan 09, 2022

Vevy nice place

I recommend very clean secure very good customer service very polite tell me all the rules and regulations I do like him in the storage unit

Recommended: Yes

Lenroy Bruce Dec 06, 2021

Terrific experience

The gentleman who took care of me Bernie is adorable he knows his job very well.

Recommended: Yes

Geneva Nov 29, 2021

Affordable Storage Unit near Downtown

Quick moving storage space. The complex was difficult to originally enter due to a gate that I did not yet have a code for, but once signing my lease the process was super easy!

Recommended: Yes

Carolina Andrade Nov 05, 2021

Good check in

Excellent service. Prompt check in.

Recommended: Yes

Davonte Middleton Sep 27, 2021

Straightforward

Great staff and itﾃ｢竄ｬ邃｢s all that I needed for my storage needs

Recommended: Yes

Gyvanniya Dugal Sep 14, 2021

Great storage facility.

Great check in Bernie was very nice an Ole. I appreciate the service. All other workers are pleasant. Thanks you Guys. Bless

Recommended: Yes

Fidelia Aug 24, 2021

great company, unideal facility location

The facility was easy to get around and my storage unit was clean. Also, the people working there were super helpful and friendly. Once on the facility I felt it was really safe and that my stuff would be well-kept. However there were a few safety concerns regarding the surrounding area... It shouldn't be a big deal and it's no fault of the company but that did affect my rating.

Recommended: Yes

Dominique Aug 17, 2021

Great Service

The customer service was great!

Recommended: Yes

Wan May 17, 2021

Great Customer Service

Manager very friendly and made the move in process very simple.

Recommended: Yes

Gwenn LeMoine May 08, 2021

Storage room neighborhood

As I drove to the facility I was surprised by the crowds of homeless on the sidewalks surrounding the place. It did make me second guess but once we entered the place we were fine. Storage rooms are always in les desirable areas so I continued in and once in we felt fine about the place. They were very helpful and clean.

Recommended: Yes

Sydney May 05, 2021

Overall satisfactory so far.

Took a while to get a hold of someone but once we did he was efficient and helpful.

Recommended: Yes

Levar Bynum Apr 04, 2021

Storage space is the better way to put things in storage.

Bernie Sanchez has good customer skills services and I want to thank him for the storage.

Recommended: Yes

James Gilchrist Mar 20, 2021

Great Service

AwesomeSauce friendly clean professional affordable

Recommended: Yes

Michael J. Cimmino Feb 15, 2021

Meets my storage needs and the service is friendly and helpful.

I have had storage at this facility for about four years (left for a short period, then came back). The staff have been friendly and helpful, welcoming me back when I came back and assisting me in making moves to various sized units in the facility. I've had no problems in the time I've been at this facility and would recommend it as a good place for personal storage.

Recommended: Yes

Janice Muradali Feb 04, 2021

Great Managers

The managers who work there are very helpful and friendly! I truly appreciate Bernie and Alejandro as they are the best! Super helpful, friendly and good people. My only qualm which is not a reflection on them, but the office is closed at random times. There have been many times I have come to the office and nobody is there. I do think the price is very high for a facility that is not very clean and it's in a neighborhood with many methadone abusers. The gate has helped to make it feel much safer however it is still a sketchy neighborhood and therefore the price is too high.

Recommended: Yes

Jose A.Diaz Jr. Feb 04, 2021

I recommended to anyone 丹展造息

I love the staff member they are really professional and kindness, you don't find people like that in many places anymore .

Recommended: Yes

Tony Feb 03, 2021

Definitely recommend

I would definitely recommend Prime Storage. Had to move my daughter out of her dorm when the pandemic hit March 2020 and all the schools locked down. Bernie gave us great service and made everything quick and easy. Havenﾃ｢竄ｬ邃｢t moved out yet, but no reason not to expect a smooth process when I do.

Recommended: Yes

Tom Kroon Feb 03, 2021

10/10 would recommend

Overall, this facility is great! It is clean and secure. The customer service is great! The only complaint is the location and the surrounding environment (methadone mile).

Recommended: Yes

Willie F. Jones Jr Feb 03, 2021

Southhampton Storage

Nice place. I like the idea of just entering code and going right in without interacting with anyone. The place is always clean and the attendant Bennie is always great and helpful if we need him.

Recommended: Yes

Angie Feb 03, 2021

Since you all have been under new management, things have been great.

Overall, it has been great. Thank you.

Recommended: Yes

B. San Feb 03, 2021

Convenient Location

The staff is always attentive and helpful. Its easy to get in and out of the facility so its very convenient for me.

Recommended: Yes

Sarah May 21, 2020

Secure and easy move-in

This facility is pretty standard in cleanliness and ease of access. Move-in was efficient and easy (especially with the freight elevator to my second-story unit). The facility feels very secure (between its own measures and its location next to a sherriff's station) and I'm very comfortable leaving my belongings there.

Recommended: Yes

Andrew Patrick Apr 17, 2020

Even during Coronavirus, still great service.

Straightforward service and flexible units for what I needed.

Recommended: Yes

Victoria Mar 14, 2020

Santos, the person who helped me to reservé over the phone was excellent!

Excellent service over the phone!

Recommended: Yes

Logan Dec 14, 2019

Convenient, easy, and reasonably priced.

This is my second time renting a unit from Prime Storage Boston and both times I have been able to move in seamlessly. The front desk has been very helpful and friendly when answering all my questions.

Recommended: Yes

Edward Jul 18, 2019

Great

The gentlemen, that took care of me at the facility was a gentleman, and answered all my question made sure all the questions was asked and he went through everything with me for that thank you

Recommended: Yes

Alan Aug 10, 2018

Very friendly and efficient.

Excellent customer service. Efficient and friendly. Terms clearly explained.

Recommended: Yes

ELIZABETH Aug 09, 2018

Terrific experience!

The location is convenient, the staff member who helped me was very helpful, and I am very pleased.

Recommended: Yes

Caeli Aug 05, 2018

Staff very friendly and helpful

Prices are high due to central location but facility is clean and staff is very professional.

Recommended: Yes

Takia Jun 07, 2018

Lovely place

Good place love it good customer satisfaction

Recommended: Yes

Tanaya Jun 06, 2018

Good service

Pretty good experience until now!

Recommended: Yes

William Feb 17, 2018

Like the dales rep ecplainef things in detail v e ryy j appy with service

Very happy with services great environment

Recommended: Yes

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