J.
Feb 12, 2025
Great location and service
I called this storage facility and booked it and they even let me see the storage unit I would be assigned before renting it out. All were very helpful and transparent!
Recommended: Yes
Crystal Brown
Oct 21, 2022
Convenient
Itﾃ｢竄ｬ邃｢s convenient, I appreciate the special
Recommended: Yes
Pamela
Mar 14, 2022
Happy
The email and text I received made finding the space easy and it was very easy to get in the gate as well
Recommended: Yes
Faith O Neal
Feb 15, 2022
Satisfied customer
The cleaniest and customer service was the absolute best. I will definitely refer the Lansing location.
Recommended: Yes
Cassandra
Oct 17, 2021
What I needed was available
Good deal and availability. The online was easy to use
Recommended: Yes
Tanya Griffin
Mar 20, 2020
Great customer service
Very knowledgable and pleasant
Recommended: Yes
Kelvin Moss
Feb 28, 2020
I had no real problems
I had no real problems, Jessica was very accommodating.
Recommended: Yes
Ernest Overs Iii
Feb 10, 2020
Great customer service experience
Great customer service experience. Will recommend to others.
Recommended: Yes
Cleavon Coleman
Aug 19, 2019
Appreciate
Helpful and useful information
Recommended: Yes
Kena Young
Jul 26, 2018
They are nice people
They are nice people
Recommended: Yes
Christine Rushing
Jun 25, 2018
Very friendly and professional...
Very friendly and professional atmosphere. I got exactly what I needed.
Recommended: Yes
Peter Johnson Iii
Oct 11, 2017
Good I like it
Good I like it
Recommended: Yes
Dion Sellers
Oct 09, 2017
I was given several choices ad the ...
I was given several choices ad the associates knowledge helped me make the best desicion to meet my needs.
Recommended: Yes
Jenna Young
Oct 06, 2017
Karen was Awesome!! Very informative and Deon was helpful! 5 ?? For public storage!
Recommended: Yes
Juan Casillas
Aug 14, 2017
Overall
Overall, well run and friendly. Since moving in, I have had several visits to my unit. Driveways can use a good cleaning. I recently went through a bolt in my tire, no flat. Noticed while receiving maintenance on my car. This last Friday, I noticed how many screws and metal debris on pavement. I am unsure if I received item in my tire there or on public roads. Just a FYI.
Recommended: Yes
Verrinda Hubbard
Jul 21, 2017
Great customer service. I feel very secure storing my belongings here.
Recommended: Yes
Melissa Rodriguez
Jul 09, 2017
I have a unit at another location, but stopped in this location to make my payment. When I entered I was greeted with a friendly smile and a warm hello by the Manager Michelle. She made the process quick and easy and I was on my way! I recommend this location for the excellent customer service.
Recommended: Yes
Andre Rogers
Jun 13, 2017
I went to get a storage and I really did have time to play around. the managers at this site was great and sufficient. Karen and deon was helpful and was willing to work with my needs.
Recommended: Yes
Shameka Taylor
Nov 09, 2016
My first time I had to experience using storage, it was a complete pleasure!
I have no complaints! Excellent Service from every associate that I encountered!
Recommended: Yes
Michael Gregory
Sep 28, 2016
Easy
Simple, process
Recommended: Yes
Kameka Moutry
Aug 02, 2016
潇摯
Very Satisfied with the knowledge of the Property Manager and my situation. Very Helpful
Recommended: Yes
Sonya Zeno
May 17, 2016
Public Storage...it is what it is.....
My location was good. The customer service on duty was polite and informative.
Recommended: Yes
Vincent Silmon
Nov 03, 2015
Excellent customer service!
I've used PS for the past 5 years and the customer service gets better and better every year. It is unbelievable how friendly the associates are and how they are able to answer every question I have. The well lit, security, and affordable storage prices are the ultimate plus. Thank you Public Storage for the excellent customer service.
Recommended: Yes
H. Stewart
Aug 19, 2015
Clean and easy to drive up to
Very secure and clean.. Never have a problem getting close to my unit to store things. The entire area is clean not just the storage units...friendly and knowledgeable employees. Very helpful...did not attempt to upgrade me to a bigger unit which I did not need..
Recommended: Yes
Juanette Jenkins
Jun 03, 2015
Excellent Service!!!
My experience was Absolutely wonderful with the Schererville Indiana location. The guy Patrick was very Professional Clear and Welcoming. I loved his leadership tone, he even got me to laugh despite the not so happy situation I was in.... Thank You Kindly Public Storage for taking care of me and making me smile on that Not So Good Day.. Keep up the Great Work Patrick....
Recommended: Yes
Sheila Shelton
Sep 17, 2014
how a very positive experience wit the wrkrs..
Only prblm I experience so far is the aftr 5 visits, not enough lightening & other customers r not making sure tha the gate is closed aftr exiting. .
Recommended: Yes
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