Nick M
Sep 12, 2022
Fast move in for my deployment
Very nice support from the company and got me in and out in 10 minutes.
Recommended: Yes
Jerald Franklin
Oct 23, 2020
Madge was great to work with.
Madge was great to work with.
Recommended: Yes
Marc Rovner
Sep 28, 2020
Harry was great!!
Harry was great!!
Recommended: Yes
Ken Fisher
Jun 06, 2020
The website was easy to use except for...
The website was easy to use except for the insurance requirement and the failure to complete the space rental. I have my own insurance. The site should have accepted it and then continued but it kicked out the application several times. I finally went to the office and completed the rental with a very nice lady.
Recommended: Yes
DN
Mar 23, 2020
Friendly and extremely helpful
Friendly and extremely helpful
Recommended: Yes
Valerie
Jan 13, 2020
Easy and cheap
We were able to secure a big space for a nice price. Paperwork and move in went smoothly.
Recommended: Yes
Traci Dedor
Sep 11, 2019
Madge is a great example of customer...
Madge is a great example of customer service. I am at the unit every couple of days. Madge walks down to greet me and even offers a bucket to water my plants. I appreciate her kind gestures and extra effort to make sure I have everything I need.
Recommended: Yes
Kathleen Cekirge
Jul 18, 2019
I love Madge
I love Madge! She is wonderful. I really like that this place has such a fantastic property, I was in a pinch as my Pod during my move did not hold all of my stuff
Recommended: Yes
James S
Mar 06, 2019
Safe place
It's just a good place to keep your personal belongings. We have 3 units there and I never have to worry about what I've got there!
Recommended: Yes
Holly Devlin
Feb 26, 2019
It was easy to make a reservation
It was easy to make a reservation, tour the unit, and move in. I appreciate help the property manager's help!
Recommended: Yes
Scott Gorrell
Aug 16, 2018
Very friendly and helpful.
Very friendly and helpful.
Recommended: Yes
Jay C
Jun 18, 2018
Great Service
Marge was great and helpful.
Recommended: Yes
Joseph Hall
Aug 21, 2017
Great management. Very easy to deal with
Recommended: Yes
Trudy Timkovich
Aug 18, 2017
Great job once again by Madge! Cleanest property I have seen. Always friendly, always great service!
Recommended: Yes
Rebekah Stark
Jul 14, 2017
Talk to Madge this morning about moving from Florida to Indianapolis. She put me at ease that my stuff would be taken care of when I arrive.
Recommended: Yes
慎整
Jul 10, 2017
Additional Costs
The only thing I would make aware to potential future customers, would be the additional costs that are not shared prior to signing the papers. We were not aware of having to purchase a lock and insurance. Other than that, the service and friendliness was superb!
Recommended: Yes
Darla Shore
Jun 16, 2017
This was an excellent place to use for storage. it was easy to get to off of I-69 and 96th street. It was clean and we had a climate controlled space 10x20 and had no trouble accessing the gate or the unit itself. Madge was the perfect customer service representative. She took time to explain everything and was precise and accurate in her presentation. She also called a few times to remind me of the date we needed to be out or make our payment so as not to be charged late fees. She was very helpful and personable in our conversations. The cylinder lock is yours to keep so you can use it again if you rent with them. I didn't know that and was going to throw the lock and keys away until she told me!
Recommended: Yes
Chris Cerny
Apr 18, 2017
Madge was marvelous! She went through everything with us, and we were very happy with our service! We recommend this place!
Recommended: Yes
Delesha Hayes
Jun 29, 2016
Great promos online
I got a promo for first month is $1 and I got a 10X20 climate controlled and they're so nice and helpful.
Recommended: Yes
Cassandra Hall
May 31, 2016
Excellence!
Great customer service and response time! Madge was so helpful and speedy in the process. Our time was of the essence and she was able to assist us without hesitation and complication. Thank you.
Recommended: Yes
Clara Simons
Dec 01, 2015
Excellent
I went to one Public Storage and Linda the mgr said that I had such big furniture a standard door might not work. She called, setup the appointment and got me the address and gave good directions to another Unit. So I went there and met Brenda the mgr. She is such a sweetheart. She worked with me through my move, made suggestions and was just as helpful as can be. She even switched me to 24 hr access just for the note so I could finish my move . It was like 2am when I finished no thanks to any friends but some good neighbors helped. We couldn't have done it with out you. Thank You Public Storage.
Recommended: Yes
Karen Lowe
Jun 02, 2015
Very happy
I am glad I choose this storage, I am sure that who ever choose this storage company this will be happy also
Recommended: Yes
Susan Kenney
Mar 18, 2015
Not honest about initial fees
When I spoke to rep about renting a space, I was told a minimal fee and the initial $1 monthly fee. However, when it was time to set up the rental, charges were about $40 more than stated initially. Please be honest and forthcoming about all fees--including the lock and other administrative fees. I don't have any respect for a company that does not state actual fees upfront.
Recommended: Yes
Lisa Day
Nov 16, 2014
The ladies I worked with were awesome!!
They were so friendless and helpful. Very knowledgable as well.
Recommended: Yes
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