Public Storage - Decatur - 2940 North Decatur Road

Good experience overall

This move-in was handled for me by a friend, as I am currently living out of state recovering from a surgery… She was very happy with the experience

Recommended: Yes

the people working here are absolutely great.

The workers are very personable and make sure you know how to work the locks which are tricky. I'm very impressed with the staff. Must have a great owner to have such a small and awesome

Recommended: Yes

I'm good though

There was little dirt on the ground and spider webs in my space when I walked inside but I used a cloth to sweep it out

Recommended: Yes

Didn't expect it to be simple and easy

Ordered online it was simple and easy.

Recommended: Yes

Great place

Great experience great customer service good pricing.

Recommended: Yes

Glad I rented!

I got in on a great deal. Access is easy and works VERY well with my schedule.

Recommended: Yes

I would like to thank Eva and Yolanda...

I would like to thank Eva and Yolanda for their excellent customer service I received recently. They provided great care and concern ensuring that my storage and packaging needs were met to the upmost. Thank you Public Storage and your professional staff.

Recommended: Yes

Great experience

Ms. Eva was absolutely fantastic and made our whole experience great.

Recommended: No

The onsite manager was fantastic.

The onsite manager was fantastic.

Recommended: Yes

Great customer service by Ms.Eva

Great customer service by Ms.Eva. She's very knowledgeable about her job and she helped me pick the best unit suitable for my items.

Recommended: Yes

I enjoy Eva she really made things ...

I enjoy Eva she really made things right!!!It's room and easy asset to my belongings great storages...Thanks public storage for making my moving experience great!!!!?

Recommended: Yes

As my daughter is attending college in Georgia, I have been working with Eva for the past 3 yrs. moving my daughter in & out of the school year. Eva has been a pleasure to work with great customer service skills & professional friendly courtesy. We've never had a problem here and she has taken good care of us as we always enjoyed conversations with you. This was the last move out as my daughter is in her Senior year. We will miss you Ms. Eva, take care, God Bless and again, thank you for the hugs! Much love back to you from California!

Recommended: Yes

Today I came in looking for some boxes and prices on units. I had came in with the intention of not finding what I was looking for until Alyssa greeted me with a friendly smile and inquired what it was I needed. I told her I was new to the area and not only needed a unit and boxes but also if there was any job opportunity in this line of work. She immediately reassured me that I came to the right place! After showing me the unit and some box prices she Informed me that once I applied what to expect from the company. The way she had so much knowledge, professionalism and charisma I knew that the management must be very involved with their staff. She spoke very highly of the company and kept reassuring that renting from Public Storage would be my safest and most affordable route than any other competitor. I will be coming back to this location thanks to Ms. Alyssa! She made me feel very welcomed, she showed me how loyalty in this company is more than an advertisement and I hope that I can have an opportunity to work with the company as well and be able to give the same reassurance that Public Storage is the best option all around!! Thank you Alyssa!!

Recommended: Yes

I came in for an inquiry today and Alyssa was extremely helpful! She had answers to everything i asked. As soon as i walked in i was greeted and she had a beautiful smile as if she were waiting my arrival. I didn't expect to be so welcomed and assisted so pleasantly here at Public Storage! I will be back and because of Alyssa's wonderful southern hospitality i know i can trust the company and i will be recommending to any of my friends in need!

Recommended: Yes

Very easy no hassle process to start my ...

Very easy no hassle process to start my storage lease and equally as easy to end my lease when I no longer needed my storage unit. Thank you Eva:-)

Recommended: Yes

Eva was very helpful. She showed me several units and helped me find the best deal. However, I did have a problem gaining access to the property when I returned the next day at 7:00 am to use the storage unit. The gate was not activated and would not open.

Recommended: Yes

Great customer service from both Alyssa and the other women. I forgot her name but she was very helpful. My storage door didn't close all the way down tight and I was afraid rain would get in. The older women gave me a call the next day with a solution. I was very appreciative.

Recommended: Yes

Quick and efficient

Eva was very professional, knowledgable and make the experience quick and easy for us!

Recommended: Yes

Eva was great

Good service. Friendly staff. Clean storage. Fair price.

Recommended: Yes

Great Facility and Service

Clean facility, excellent customer service from Eva Harper.

Recommended: Yes

I had A Good Experience

The Staff was very friendly and professional. The space I rented was easy to access and clean.

Recommended: Yes